eG Innovations Patents Powerful, Single-Click Correlation and Root-Cause Diagnosis Capability of its Service Monitoring Solutions.

eG Innovations, Inc.the leading provider of IT Infrastructure Service Monitoring Solutions today announced that a patent for its unique single-click correlation and automatic root-cause diagnosis capability has been approved by the by the United States Patent and Trademark Office.

eG Innovations, Inc.the leading provider of IT Infrastructure Service Monitoring Solutions today announced that a patent for its unique single-click correlation and automatic root-cause diagnosis capability has been approved by the by the United States Patent and Trademark Office. The technology covered in this patent includes the unique layer model presentation and multi-phase correlation engine that are the cornerstones of the company's infrastructure monitoring suite.

The single-click correlation and diagnosis engine that is an integral part of the eG product suite analyzes in real-time various network, server, application and service response metrics and automatically prioritizes amongst these metrics to identify the root-cause of any infrastructure problem. By doing so, the correlation engine allows administrators to clearly differentiate between the cause and effect of problems. USing this powerful easy to use capability, administrators can focus their time and effort in solving the root-cause of problems, rather than being distracted by the effects of such problems.

"The root-cause diagnosis technology is a key capability of our product suite. At eG Innovations, we realise that today's IT infrastructures are no longer independent silos - much of the finger-pointing that occurs during IT administration is because administrators and the tools they use are organized in silos (i.e., the network expert, the database expert, the application expert, etc.,). Most modern multi-tier IT infrastructures have inter-application dependencies - eg., a problem in the database server can impact the web front-end. It is critical for administrators to be able to clearly differentiate between the cause and effect of problems. Our single-click root-cause diagnosis capability significantly cuts down problem isolation times and ensures that IT infrastructures can operate at peak performance with lower downtimes", said Srinivas Ramanathan, CEO of eG Innovations.

Unlike other correlation solutions that are network only, eG's correlation engine correlates across the network, system and application tiers. Correlation is performed in two phases, understanding the intra-application and inter-application dependencies. Furthermore, unlike existing solutions that require elaborate and time-consuming correlation rules to be developed, eG's correlation engine works out-of-the-box, without requiring extensive consulting and customization. This powerful capability ensures that administrators can get eG's correlation capability running in a few hours, rather than in a few months.

The key benefits of eG's single-click correlation and root-cause diagnosis capability are:

- Automatic differentiation between the cause and effect of problems, thereby reducing the manual effort required to analyze and troubleshoot problems.
- Faster problem diagnosis to ensure maximum infrastructure downtime and improved customer service levels.
- Significant cost savings by ensuring that operations staff focus their time and effort on productive activities.

For more information on eG's single-click correlation and root-cause diagnosis capability, please download the whitepaper at http://www.eginnovations.com/whitepapers.htm

About eG Innovations Inc.
eG Innovations, Inc. is the leading provider of IT Infrastructure performance monitoring and management solutions. eGs unique dataflow and applications dependency technology is key to ensuring high availability and performance of mission-critical systems, where proactive monitoring, rapid diagnosis, and instant recovery are critical. The eG suite of software products delivers 100% real-time response time measurement information with historical analysis for integrated fault and performance management across network, systems and applications.

Platforms Supported:
   
Linux / HP--UX / AIX   
Win NT, Windows 2000   
Solaris                   

Contact:

Tim Clark   
eG Innovations Inc
tim@eginnovations.com
(336) 674-7189

For more information:

Info@eginnovations.com
Marketing@eginnovations.com
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