THE KAUFFMANN GROUP: CHANGING THE WAY BUSINESS DOES BUSINESS

The Kauffmann Group is the Thought Leader in Relationship Leverage Solutions. We have 25 years of experience serving the Energy, Telecommunications, Financial Services, Information Services, Publishing, Process Manufacturing, Higher Education, and Local/State Government industries. Our Relationship Leverage, Relationship Management, Electronic Commerce, Rapid Business Impact, and Relationship Leverage Architecture services help companies help increase customer revenues, develop profitable and sustainable partnerships, decrease supplier costs, and increase employee morale.

May 15, 2003 - The Kauffmann Group is the Thought Leader in Relationship Leverage Solutions. We help innovative market leaders focus on relationships as the key to their success. This entails rethinking their business models and processes to use knowledge about key relationships to deliver more value --- more rapidly and more effectively --- and at a lower cost. With over 25 years of experience, we take great pride in consistently surpassing client expectations and delivering breakthrough business results.

Prior work has included Relationship Leverage Solutions strategic plan development and execution, development of profitable and sustainable partnerships, creation of targeted marketing campaigns to increase lifetime value, leveraging the power of electronic commerce with outside suppliers, and the selection of appropriate information technology. These efforts have helped many domestic and international companies grow their key customer, partner, supplier, and employee relationships.

In addition, we recently celebrated a 1.5 year anniversary with a nationwide provider of meal planning solutions. Phase One involved a detailed Needs Assessment of their Customer Interaction Centers and "world class," recommendations for improvement. Phase Two entailed leading and managing their restructuring efforts. This included responsibility and accountability for all facets of the selection process and day-to-day management.

The offices of The Kauffmann Group are located in Fair Lawn, New Jersey.