NextiraOne and Elix Sign Services Agreement

Both companies to benefit from agreement

Montreal, Quebec, April 15, 2003 – NextiraOne, LLC, a Platinum Equity company and leading provider of network solutions and services incorporating voice, data, contact center and converged technologies, and Elix, a specialist in interactive business solutions for contact centers, announced today a service relationship in the contact center space. In this agreement, NextiraOne and Elix will explore opportunities where Elix can provide its experienced Professional Services team to support NextiraOne with implementation projects in the United States.

Elixs CTI implementation expertise dates back 8 years and includes over 50 large successful North American projects. Contact centers can benefit from world-class services and enhanced customer support as a result of NextiraOne and Elix combined resources and products.

NextiraOne and Elix share a common goal of providing clients with best-of-breed solutions for contact centers. This enables NextiraOne to bring additional value to our relationships with contact center clients," said Mike Olson, senior vice president, sales and marketing for NextiraOne. Our similar vision and target will contribute in expanding our reach into the contact center market."

The agreement represents the most significant milestone in our North American market deployment strategy to date," said François Rodrigue, President and CEO of Elix. This partnership will enable US Contact Center clients to benefit from Elixs vast experience in advanced contact center applications."

About NextiraOne
Headquartered in Houston and Paris, NextiraOne is a leading provider of network solutions and services. NextiraOne delivers world-class solutions and LifeCycleSM services from planning and design, through the implementation, support, and management of voice, data, and converged communications networks. As a global service organization that carries an extensive portfolio of certifications and product expertise, NextiraOne provides best-in-class technologies from leading partners, such as Nortel Networks, Cisco Systems, and Alcatel. NextiraOne offers consultation and solutions development ranging from contact center applications to network infrastructure outsourcing. NextiraOne is owned by Platinum Equity (www.peh.com), a global organization specializing in the acquisition and strategic management of mission-critical companies. For more information, please visit www.NextiraOne.com.

About Elix
Elix is a specialist in interactive business solutions for contact centers. The company offers a complete suite of products and services for the development of contact center and telecommunications services, including: Elix IVS for the development of interactive services such as telephony, voice, fax, voice recognition, Internet, and text-to-speech; Elix Impresario, an advanced agent productivity toolbar; and Elix Presto, a selective data collection engine. With a wide range of experience implementing contact centre solutions for renowned corporations such as VISA, Duke Energy, ABN-AMRO, IKEA, and Air Canada, Elix features a comprehensive set of products and professional services available to the contact centre industry. Elixs mission is supported by Intel Communications Funds, Bell Mobility Investment, Fondaction, and GTI Capital. More information about the company is available at www.elixonline.com.

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Information:
Elix
Rita Azrak
Director, Marketing and Communications
rita.azrak@elixonline.com
Tel.: +1.514.768.1000, ext. 2323
Fax: +1.514.768.7680

NextiraOne
Kathy Bradley, NextiraOne
Kathy.Bradley@NextiraOne.com
Tel: (954) 846-3805

Kendra Petrone, M/C/C
Kendra_Petrone@mccom.com
Tel : (972)-480-8383, ext. 231

Verrecchia Group Communications Inc.
Michele Fortier
Email: michele@vergroup.com
Tel: 514-935-0166 ext. 150