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Integrity For You, Inc. announces an innovative customer feedback program providing companies a better way to manage - through the eyes of their customers.
Leading Customer Retention and Feedback Provider Offers New Web Accessed Program Telling Businesses What Their Customers Really Think! --
(PRWEB) July 14, 2003 -- Integrity For You, Inc. (IFYI), announces its exciting new Business Package" today, which can be immediately implemented by any organization as a tool to enhance customer loyalty and retention. Program value: the customer continues to be engaged with the business, meanwhile providing valuable feedback.
In addition to determining satisfaction with the company, staff, and product or service, the customer is surveyed to obtain candid opinions. Measuring trends, experiences, and possible defections can increase the frequency of use; as well as improve company performance, quality, and value. All this from a non-invasive call averaging 3 minutes!
Integrity For Yous focus is helping clients maintain ongoing contact with their customer bases. When a customer responds with a need, request or referral, a priority report is created and an alert is emailed to the client for follow up. An event data screen allows IFYI representatives to tell the clients customer about new products, services or events.
Referrals are sought in each call and placed in a priority report. Statistical and feedback reports are accessed by the client through an on-line account.
"It's been well-proven that customers will provide information if they see value for themselves. IFYI has developed a unique, leading-edge service which provides both communication value for customers and action-leveraging information and insight for suppliers." Michael Lowenstein, Customer Retention Associates
I am thrilled to have a business product meeting the real needs of company owners and managers. When given the opportunity, customers really want to provide candid feedback. Businesses will appreciate the valuable new management tool: customer feedback instead of speculation." Terri Schepps, President, Integrity For You, Inc.
About Integrity For You, Inc.
Integrity For You, Inc., a privately held Texas C" Corporation located in Dallas, TX; incorporated on October 10, 2000. IFYI has successfully provided customer advocacy programs significantly increasing revenue and profits for its clients. IFYI is an active member of the Greater Dallas Chamber of Commerce, the Richardson Chamber of Commerce, the Ada Oklahoma Chamber of Commerce, the National Restaurant Association, the Independent Insurance Agents of Texas, the National Apartment Association and the Better Business Bureau.
IFYI currently provides quality programs to a client base located throughout the United States, Canada, and Puerto Rico.
About Michael Lowenstein
Michael Lowenstein, CPCM, is managing director of Customer Retention Associates, a customer and staff loyalty program development, research, and consulting firm located in Collingswood, New Jersey www.customerloyalty.org.
Michael has authored Customer Winback, Customer Retention, The Customer Loyalty Pyramid and Customer Loyalty.
www.integrityforyou.com
For additional information contact:
Integrity For You, Inc.
Barry D. Hyman
Vice President, Sales
11520 N. Central Expressway
Suite 133
Dallas, Texas 75243
e-mail: bhyman@integrityforyou.com Office (214)-341-0644 x212 Toll Free (888)-272-0986 x 212
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