MaxUse Creates Product Demo for Hewlett Packard

MaxUse Delivers Web-Based Demo Solution to Promote HP OpenView Service Desk Software

Fredericksburg, VA (PRWEB)September 15, 2003 – MaxUse, LLC, a firm specializing in user acceptance for enterprise software, announced today that it has produced a new web-based demonstration product for Hewlett Packard. The demo solution is expected to be available on several HP websites. It will highlight the capabilities of HPs OpenView Service Desk software package by showing the products features and functions, and interactively presenting valuable information to prospective buyers about service management processes that are supported within the product.

The HP OpenView Service Desk solution, when deployed in enterprise and service provider organizations, enables customers to automate business processes, services, and infrastructure for all departments. Based on IT Infrastructure Library (ITIL) standards, HP OpenView Service Desk offers out-of-the-box best-practice functionality without compromising on flexibility or openness.

Leveraging the same web-based training (WBT) technologies, concepts, and graphical elements used by MaxUse to create and deliver Service Desk user training, MaxUse worked with HP to provide this self-directed, engaging, and insightful demonstration capability. The demo brings MaxUses expertise in providing solutions for maximum software use to the earliest phase of the procurement cycle, the pre-sales phase.

We wanted to take advantage of the very nice visual and audio elements as well as the technical content we saw in MaxUses Service Desk web-based training", said Brenda Peffer Director of Marketing -- Americas Software Business Unit at HP. We were impressed with the creative content MaxUse produced and wanted to bring this quality to the marketing demonstrations we had planned for Service Desk. MaxUse has not only met that goal, but also worked with us to meet the tight rollout timeframes we established. We are very pleased with the end result."

As a reseller and implementation partner for HPs OpenView Service Desk application, we are extremely delighted to be a supplier to HP for this kind of service. Their selection of MaxUse to provide the Service Desk demo is a testament to the MaxUse teams superior representation of the Service Desk product and their knowledge of the service management market," said Albert Starck, CEO, MaxUse, LLC. Outsourcing this project to MaxUse, allowed HP to achieve economies of scale by re-using much of our content across marketing and technical training disciplines while meeting goals for delivery and cost containment."

About MaxUse, LLC
Headquartered in Fredericksburg, VA, MaxUse LLC is a full service software sales, implementation and e-Learning/user acceptance service provider. Dedicated to the proposition that software bought should be software used, MaxUses objective is to help organizations maximize their return on investments in enterprise level software. MaxUse does this by ensuring optimal alignment of the software with the applicable business processes, managing and conducting efficient and cost-effective implementation activities, and ensuring user acceptance and efficient software use through effective user education and change communication programs. More information about MaxUse, LLC is available at http://www.maxuse.com.

About HP
HP delivers vital technology for business and life. The company's solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing for consumers, enterprises and small and medium business. For the last four quarters, HP revenue totaled $70.4 billion. More information about HP is available at http://www.hp.com.
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