Network Defence Proves Intranets Are Not Just for Large Companies.

SME gains greater visibility of future revenue by using an Intranet

Manchester (PRWEB) January 27, 2004 --Network Defence have gained greater visibility of income forecasting by using an Intranet. The Intranet, used by 30 staff in 2 locations, is shattering the misconception that Intranets deliver benefits to just large corporates.

'The Intranet is the operational core of our business. There is not much we do that doesnt involve the Intranet states Sue Beesley, Director of Network Defence.

The Intranet, essentially a secure website which can only be accessed by Network Defences staff, is exceeding their initial expectations and has become an essential part of their day to day operations.

'We are now able to forecast customer contract renewals up to a year in advance, by assigning support contracts, products and services to them states Beesley. 'This management information is extremely important for revenue forecasts and setting budgets she continues.

Central to the Intranets success is the Customer Information section, which allows Account Managers to add details of each customers support contracts, products and services supplied, Network Defences Management team can then collate these details in a report to generate a revenue forecast for the coming year. This is in addition to the benefits which an Intranet is widely perceived to deliver, such as improved communication through information sharing.

The Intranet was delivered by Odyssey Interactive, using the Interact Intranet Suite (http://www.interact-intranet.co.uk). 'We are increasingly being approached by a number of smaller companies, with 20 to 50 users, who are realising that Intranets deliver tangible cost savings to their business comments Nigel Danson, Director of Odyssey Interactive. 'They have the same desire as large corporates to cut the cost of paper processes by putting them online, on an Intranet he continues.

Network Defence were impressed by Interact as it offered a versatile solution which could be easily be adapted to their needs. Of particular appeal was that Interact offered measurable efficiencies for a number of business processes, such as Customer Relationship Management, Supplier Management and Helpdesk to Network Defence. It runs on a Windows 2000 environment and is accessed using a standard web browser, making it available anywhere at any time to Network Defence staff.

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About Odyssey Interactive
Founded in 1996, Odyssey Interactive is one of the UKs longest established Internet companies. The company designs and develops Internet solutions for business, including websites, intranets and extranets, which allow enterprises to drive down costs and improve operational efficiency. Headquartered in Altrincham, Cheshire, the company operates across all sectors, providing integrated business solutions to leading private and public organisations. Clients include the NHS, which uses secure intranets developed by the company, Adams (a division of Cadburys), Hoyer UK Limited, the British Film Institute and the Institute of Mechanical Engineers. For more information, contact info@odyssey-i.com, or visit http://www.odyssey-i.com

About Interact
Interact is a fully secure Intranet which can be quickly and easily be updated by non IT staff, allowing companies to have a single source portal for information such as staff details, news and procedures. The flexibility of Interact enables companies to start with a basic set of core modules, then add additional modules to suit their business processes, using a phased approach. Additional Modules include Holiday Booking, Room and Resource Booking, Discussion Board and Helpdesk. Interact is currently used in a diverse range of organisations, such as the NHS, Adams (a division of Cadburys), Hoyer UK Limited, the Royal Academy of Dance, the British Film Institute and the Institute of Mechanical Engineers.
For more information,
contact info@odyssey-i.com, or
visit http://www.interact-intranet.co.uk

About Network Defence
Network Defence deliver and manage secure IT network solutions from two offices in Merseyside and London. Their solutions include firewalls, intrusion detection and anti-virus. They also provide consultancy services such as writing security policies, implementing security solutions and advising on BS7799 security standard certification. In addition to delivering security solutions, they also deliver a full range of follow-up services including managed services for security solutions and WANs, helpdesk and remote support, accredited training and auditing and testing.

Contact Details

Sue Beesley
Network Defence
sbeesley@networkdefence.com
01925 272000
The Old Forge
High Street
Newton-le-Willows
Merseyside
WA12 9SN

Joanne Rowbotham
Odyssey Interactive
jrowbotham@odyssey-i.com
0161 927 3222
4th Floor, The Graftons
Stamford New Road
Altrincham
Cheshire
WA14 1DQ