Fulfillment Plus, Inc.(FFP), Waltham, MA Announces the Successful Integration of California Teleservices Firm

Fulfillment Plus, a niche player in the direct response and contact services industry has completed the integration of the former Fortune800 into their U.S. operations.

(PRWEB) January 25, 2004 --Elise Chow, Founder and President of Fulfillment Plus states that, in searching for a top-notch teleservices firm to service our West Coast clients we were introduced to Fortune800 and its experienced management team." Chow explains, from the beginning we were impressed with the operations of Fortune800, and saw that both firms could complement each others expertise, client base and physical locations. This acquisition is a key element in Fulfillment Plus continued expansion into the teleservices business and will be a tremendous resource for our clients", states Ms. Chow.

Since 1986, Fortune800, specialized in serving the software, pharmaceutical, publication and telecommunications industries. Fulfillment Plus was launched in 1996 and has experienced rapid growth despite a bumpy economy and abrupt changes in market structure. Ms. Chow states that, FFP has successfully combined the former Fortune800 into our corporate structure and we are now poised to bring these strengthened resources and management to our new and existing clients ". Corporate headquarters remains in Waltham Massachusetts and the venture will operate under the Fulfillment Plus business name. U.S. facilities include contact centers and warehouses for order processing.

About Fulfillment Plus
Fulfillment Plus (FFP) is a privately held integrated direct marketing services company with headquarters in Waltham, MA. FFP has applied proven and unique direct marketing, sales, fulfillment, contact center, and customer relationship management (CRM) concepts and processes to built one of the fastest growing integrated direct marketing companies in the country. The company offers a full-service approach with the vision of being a "one stop source" for its clients. Through this vision we help our clients manage and execute all aspects of their direct marketing efforts with a view to making the touches with their customers the most positive they can be. FFP's core competencies include:
- Direct Marketing services
- Outbound sales
- Inbound sales
- Direct response sales
- Customer care
- Fulfillment services
- Technology services - include a host of multi-channel interaction tools and CRM software

FFP has over 800 employees and manages Fortune 100 clients in the Telecommunication industry and Fortune 2000 clients in the direct response and health care industry. FFP currently maintains 3 contact centers with operations in the US and China and pick, pack and ship operations in Massachusetts and California.

For more information about Fulfillment Plus, Inc. contact William Zwemke at Ph.: 1-877-337-7587 x4317; E-mail: wzwemke@fulfillmentplus.com Visit the Fulfillment Plus web site at www.fulfillmentplus.com.