Big Ticket Retailers Gain Competitive Advantage

CommNav, Inc. and parent company, Perfect Order, announce the commercial availability of the retail solution, Business Navigator - Retail Edition. The application is targeted to retailers who sell high priced goods through retail showrooms by commissioned sales staff.

Mechanicsburg, PA (PRWEB) January 29, 2004 - CommNav, Inc. along with parent company, Perfect Order, announce the commercial availability of the retail solution, Business Navigator - Retail Edition. The application is targeted to retailers who sell high priced goods through retail showrooms by commissioned sales staff. The solution delivers improved sales performance at the showroom level while providing valuable customer information and business metrics. This solution, consisting of both a kiosk and portal solution, combines leading technology from Sun Microsystems, Apunix and CommNav.

CommNav leveraged technologies enabling big ticket retailers to create a total selling experience for themselves, their customers, vendors and the retailers private label credit (PLC) bank. Customers can apply for credit in the showroom using a touch screen kiosk application integrated with the retailers credit processing system. Product advertising and promotions can be targeted to the customer via the kiosk. The sales staff can access real-time information via a user-friendly and secure portal to improve the selling process.

Levin Furniture, an expanding $110 million retailer was the first in the industry to use the solution. Our productivity portal is helping us to manage the detailed information in our sales process. Each of our sales associates uses the portal everyday and that improves our communication with the sales force and makes the management of the selling process more proactive," said Basil Hawanchak, Vice President. Levin has seen dramatic results -- 98% of their customers applying for credit now use the Retail Kiosk as open and active accounts have seen increases by as much as 100%.

Leveraging Web-enabled technology, CommNav products allow retailers to extend the capability of their legacy software applications. Retailers can track the information crucial to determining buying habits thereby creating greater opportunity for customer control and satisfaction. All this power lies in a system that offers the security critical of a successful deployment.

CommNavs parent company, Perfect Order was recently named the Sun Microsystems approved sourcing partner for GERS Retail Systems. These recent developments with Sun and our parent company enhance our ability to offer a full business solution to those in the retail industry. In todays ultra competitive retail environment, it is essential for a business to capture a customer the minute they walk in the door. We have a solid history working with some of the top names in the retail industry. Utilizing our expertise, retailers can drive efficiencies into their business, allowing them to stand out from the competition," stated Paul Hamilton, VP of Business Development.

About CommNav
CommNav, a division of Perfect Order Inc., provides Web-based solutions that allow businesses to aggregate critical data in a secure framework. This technology leverages key industry standards including Web services, roles based management and patented virtualization technology. Packaged solutions are being used successfully in diverse industries including Retail, Automotive, Consumer Packaged Goods and PharmChem. Visit www.commnav.com for more information.

Headquartered in Mechanicsburg, Pennsylvania, Perfect Order is a provider of technology solutions with eight locations nationally. Recognized by Inc. 500 for being one of the fastest growing privately held companies in the United States, Perfect Orders client list includes many Global 2000 companies. More information on Perfect Order may be obtained at www.perfectorder.com .

For more information, please contact:
Kecia Platt
Director of Marketing
1-800-851-1281 or
kplatt@commnav.com
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