Long Island Better Business Bureau Appoints New Executive Director

Long Island, NY- The Better Business Bureau Serving Metropolitan New York announced today the appointment of Susan McMillan to serve as its new Executive Director of the Long Island Better Business Bureau.

Long Island, NY (PRWEB) February 1, 2004 --The Better Business Bureau Serving Metropolitan New York announced today the appointment of Susan McMillan to serve as its new Executive Director of the Long Island Better Business Bureau.

In her new position, Ms. McMillan will be responsible for leading the day-to-day operation of the Bureau. She succeeds Janice Grassi, who retired recently from the Bureau after 40 years of outstanding service. "The Long Island Better Business Bureau, one of the most highly respected and innovative business and community relations organizations in the country, is a valuable resource for consumers and businesses alike," said Ms. McMillan. I am very excited about the opportunity to play a role in shaping the future of the BBB in Long Island."

Prior to her appointment to this position, Ms. McMillan served as Vice President of the Metro New York BBB. Since joining the Bureau in 1990 as an executive assistant, she has also served as Membership Manager and more recently as Director of Information and Investigations. In this capacity, she has worked tirelessly with New York City and State regulators, legal entities and the media to expose unethical business practices and promote business ethics in the New York marketplace. Susan has proven to be an outstanding leader in the area of consumer protection, and I am confident that the Long Island BBB will thrive under her expertise and guidance," says Ronna Brown, President of the BBB Serving Metropolitan New York. We are delighted that she will now be running the Long Island Office."

Kevin Rooney, Chairman of the LIBBBs advisory board, noted that Ms. McMillans background and expertise in the area of investigations into proper business practices will be of critical importance. In recent years, the faith and confidence of consumers in business ethics and integrity have been severely tested," he said. We are confident that Ms. McMillan will be a tireless advocate of the business community as it strives to restore consumer confidence." Ms. McMillan currently serves on the Consumer Affairs Committee of the Bar Association of the City of New York and is an active member of the Voluntary Organizations Active in Disaster (VOAD) Small Business Advisory Committee. Ms. McMillan holds both undergraduate and graduate degrees in English Literature, Media and Journalism from the City University of New York.

The Long Island Better Business Bureau, a branch office of the BBB Serving Metropolitan New York, is a private, not-for-profit organization, which receives no government funding and is supported by responsible businesses and consumers. The BBB provides reliability reports on local businesses and charities, offers mediation and arbitration of consumer complaints, and investigates misleading advertising and selling practices.
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