Synergy Solutions Expands into Milbank, South Dakota
Phoenix, Ariz.-based, Synergy Solutions, provider of outsourced customer contact solutions, opened new customer contact center in Milbank, South Dakota.
Phoenix, AZ (PRWEB) February 4, 2004 --Synergy Solutions, Inc., a premier provider of outsourced customer contact solutions, recently announced the opening of its newest customer contact center in Milbank, South Dakota. This is Synergy Solutions' fifth center opened since beginning operations in January 2000, and brings total employees to over 1000.
The Milbank center is a 65-seat state-of-the-art customer contact center, previously occupied by BER in the Milbank Insurance building. Up to 130 employees will be needed for the operation with 65 working a day shift and 65 on the night shift. Former BER employees will be given a preference in the hiring process.
"The Milbank center was chosen from among several other cities for many reasons," said Lori Fentem, president, Synergy Solutions. "We had worked with the team in Milbank before and had always been impressed with their outstanding performance and quality. The people of Milbank have demonstrated a commitment to ethical Teleservices and we are thrilled to be able to save jobs in this community. In addition, it was a relatively turnkey operation where we could bring in some of our own technology and be up and running quickly. The speed with which we could launch operations in Milbank was critical as we had several clients who wanted us to increase our capacity to provide additional services."
"This is great news for the community of Milbank and former BER employees," said Toby Morris, director of business and community development, Department of Tourism and State Development. "It is especially good news when a quality company like Synergy comes into a community following a business closing."
About the company:
Synergy Solutions, Inc. specializes in providing innovative customer contact solutions on behalf of Fortune 1000 companies in a variety of industries, including financial services, telecommunications, membership programs, insurance and publishing. Synergy Solutions utilizes proven acquisition and retention techniques to solidify and expand customer relationships through the use of intelligent people and emerging technology. Synergy Solutions also operates call centers in Phoenix, AZ, Vestal, NY, Bemidji, MN and Redfield, SD.
Synergy Solutions was strategically built from the ground up to combine visionary leadership, experienced management, leading edge technology, and industry-proven processes. This enables the company to offer true multi-dimensional customer contact solutions.
Synergy Solutions' headquarters are located at 4451 East Oak Street in Phoenix, Arizona, 85008. For more information about Synergy Solutions, contact Lori Fentem at 1-800-547-0504. You may also email at info@callsynergy.com or visit www.synergysolutions.com
Contact:Lori Fentem
Phone: 602-296-1600
Fax: 602-296-1647
Email: llfentem@callsynergy.com
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