New Breed of Computer Training

Intoweb Design has created a new and unique way for users to get optimal training in computer software. This Intranet driven virtual expert will ensure that your employees have the necessary skills in order to increase maximum output and in turn, maximise your company's productivity.

(PRWEB) March 3, 2004 -- Intoweb Virtual Expert: South African computer users are finding that there are a bewildering array of software applications available today; and many of them are loathe to change from what they know to what is available out there- preferring to reject new technologies. Contrary to popular belief however, the main problem with products such as Microsoft Office is not with the software, but rather with the end-user. This is a very real issue resulting from insufficient training opportunities for staff members, leading to great difficulty in implementing upgrades because of employee resistance. The end result is that users are not able to utilize all the features, thus leading to a poor use and knowledge of the software.

There is however a solution. Intoweb Training has created a web-based, Intranet driven virtual helpdesk which allows organizations to train employees in various functions of the Microsoft Office suite of products (Excel, Outlook, PowerPoint and Word) without having to attend a training seminar or even leave their designated workstations.

What makes it unique? Because of the easy accessibility via the Intranet, employees are able to use the Virtual Expert as a help facility and aid is just a click away. Not only is training given, but Intoweb works closely with each organization in order to determine its specific requirements so that an exact solution is supplied. In other words, the individual needs of each company are satisfied. It can also be said to be 'more than just a training system' as the user is in charge and can even make decisions about the method of learning. The training is offered in three languages, English, Northern Sotho and Zulu.

Potentially productive time is no longer wasted by the IT department as a reduction in support calls occurs. New members of staff need no longer to feel overwhelmed with learning new programmes, as help is always there. The system can also enable employees to constantly learn about Office as time goes on. As a result, this all leads to management gaining a skilled workforce who can use their software tools with confidence.

In conclusion, what can the Intoweb Virtual Expert do for your company? Your employees will become computer literate and competent in their duties because they have the necessary skills to perform their tasks. Each company's individual needs are determined and met. You will find that your employees are happier and more work is being completed. By doing this, a higher productivity rate is possible and your company will improve every day.

Darren Harris
Managing Director of Intoweb Design
Darren@intoweb.co.za
Tel:(012) 348 5320