LiveTime Software support for Red Hat Enterprise Linux 3

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LiveTime Software joins Red Hat Ready Program and announces immediate support for Red Hat Enterprise Linux 3

NEWPORT BEACH, California (PRWEB) March 15, 2004 — LiveTime Software, a leading provider of J2EE based Help Desk and Support Desk software, today announced it has joined the Red Hat (Nasdaq: RHAT) Ready Program. Building upon the relationship, LiveTime Software also announced the immediate availability of LiveTime Support 2.5 for Red Hat Enterprise Linux 3.

“We are pleased to join the Red Hat Ready Program,” said Dr. Darren Williams, CEO of LiveTime Software. “With many of our customers now deploying their critical business applications across Red Hat Enterprise Linux, it is re-assuring for them to know that LiveTime applications will deploy right out of the box, having already been fully tested and certified against a wide range of hardware platforms.”

“It was a business imperative that our Support Desk run reliably and cost effectively for our large number of internal and remote analysts and customers,” said Daryl Jones, IT Network Analyst at Barrie Hydro Inc. “Testing revealed that LiveTime Support Desk deployed over Red Hat Enterprise Linux 3 consistently outperformed other web-based support applications.”

“At LiveTime Software, our mission is to deliver the most efficient and powerful Support / Help Desk application, leveraging best of breed technology to better serve our customers,” said Keith Woodward, Director, World Wide Marketing Programs. “With Red Hat’s focus on performance, scalability, security and wide IT hardware platform support, we believe that this platform is an excellent choice for our customers.”

About LiveTime Software

Founded in 1999, LiveTime Software is a privately held firm leading the integration of Business Activity Monitoring (BAM) technology into web-based Help desk and support software. Currently headquartered in Newport Beach, California, LiveTime Software has offices in Australia and the United Kingdom and is expanding throughout North America and Europe.

For more information visit http://www.livetime.com

Media Relations contacts:

Europe: Mike Fellows mike.fellows@livetime.com

    Suite 5, 107 Promenade,Cheltenham, Glos GL50 1 NW, United Kingdom

    Phone: +44 (0) 1242 580090, Fax: +44 (0) 1452 700150

USA: Bill Gram Reefer reefer@worldviewpr.com

    Suite 255, 4100 Newport Place, Newport Beach, CA 92660, USA

    Phone: +1-949-752 1660, Fax: +1-949-752 1649

LiveTime and the LiveTime logo are registered trademarks of LiveTime Software, Inc. Other company and product names may be trademarks of the respective companies with which they are associated.

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