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ISO Certification for ECGC Large Exporter's Branch and ECGC Head Office, Mumbai
ISO Certification for ECGC Large Exporter's Branch and ECGC Head Office, Mumbai
(PRWEB) March 21, 2004 --The Registered and Head Office of Export Credit Guarantee Corporation of India Limited (ECGC) in Mumbai and its Large Exporters Branch, Mumbai have been given IS/ISO 9001:2000,quality management systems Certification by Bureau of Indian Standards, India.
The scope of the ISO certification for the Head Office is for Issuance of Export Credit Insurance policies, Maturity Factoring Services, Guarantees to Banks, Special Schemes and related products for Exporters/Banks excluding Design and Development.
The scope of the License for its Large Exporter's Branch in Mumbai is for Issue of Export Credit Insurance Policies and related products for Large Exporters excluding activities related to design, development and purchase activities
The ISO certification obtained for the above offices is to ensure continual supply of quality services to its customers as reflected by the Quality Policy adopted by ECGC.
ECGC has adopted its quality policy to provide quality services through cost effective export credit insurance and other trade related services while striving to ensure --
• Stability, dynamism and growth to all its stakeholders;
• Enhanced level of customer satisfaction and
• Continual improvement in business processes and procedures to attain global standards, through full employee participation
And continually reviewing and updating the Quality Management System to align with the dynamic business environment.
The ISO certification is a recognition of ECGC's endeavour to strive for continual improvement in its systems and procedures in order to ensure its commitment to attain excellence in delivery of its services to its customers.
ECGC has also planned to expand the ISO Certification for ten more of its branches during the year 2004 -- 2005 in pursuit of its objective of spreading the quality culture throughout the organization.
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