It is expected that media-server IVR vendors will experience tremendous year-over-year growth in sales through 2008

Research and Markets have announced the addition of 'The IVR Face-Off report to their offering.

(PRWEB) March 28, 2004 --This brief will provide an overview of the competitive dynamics in the speech-enabled IVR marketplace between the traditional IVR vendors and the newer standards-based IVR vendors, referred to by Datamonitor as the media-server IVR vendors.

Scope

Provides SWOT analysis comparisons between traditional and media-server IVR vendors in the current marketplace.

Understand the impact of these two approaches on overall IVR market share, voice application development, and market positioning.

Report Highlights

It is expected that media-server IVR vendors will experience tremendous year-over-year growth in sales through 2008 as they continue to gain mindshare and establish long-term viability in the IVR market.

The long-term viability of traditional IVR vendors is secured as they rapidly bridge the gap against media-server IVR vendors in their support of open-standards platforms.

This report is designed to:

Understand the strengths, weaknesses, opportunities, and threats of both traditional and media-server IVR vendors for the next five years.

Gain insight into the competitive dynamics of the IVR market in 2008.

Region: Global

For a complete index of this report click on http://www.researchandmarkets.com/reports/54485

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