Oxnard and Oklahoma City (PRWEB) April 8, 2004
JUSTCHEX, LLC, ("JU$TCHEX") the leader in online processing of returned checks for payment, and Dobson Communications Corporation (Nasdaq:DCEL) announced today that they have signed an agreement to automate returned check processing for the wireless communications provider utilizing the JU$TCHEX Internet-based solution (http://justchex.net).
ÂWe expect this agreement to significantly improve the efficiency of returned checks processing,Â said Brian Boone, Director of Operations for Dobson Communications. ÂWe will now have real-time access to details on returned checks, which will enable us to promptly assist customers with questions about account status and payments.Â
Online features include Âreal-time funds verificationÂ with instant access to verify the presence of funds in over 200 million draftable accounts: this improves results by avoiding re-presentments to accounts without available funds. JU$TCHEX clients enjoy the labor-free benefits of an outsourced solution without the normal fees charged by more labor-intensive collection services. The lower cost of processing results in higher pay-outs to clients. The JU$TCHEX client recovers 100% of the face value plus the majority of the state fee on all successful transactions.
"We are very pleased to be providing service to Dobson Communications to lower their cost and speed funds recovery. Working with their team and check recovery consultant, Robert Patton, we took the manual steps out of their process, thereby retaining maximum value in the checks that get paid. Additionally, real-time online access to what is happening to any transaction is a marked improvement for customer service," according to Richard McShirley of JU$TCHEX.
From the client perspective, the process can be as simple as endorsing checks for deposit at a store or lockbox and then coming back in at the end of the process to compare their payment reports with their bank statements.
JU$TCHEX is an IBM business partner that provides online end-to-end processing solutions for returned checks. The solutions can be delivered in automated or do-it-yourself formats. There are no charges or fee for a client to initiate the JU$TCHEX service. JU$TCHEX provides service to thousands of client locations. Service models and functionality are available to meet the needs of small, franchise, mid-market and enterprise clients. JU$TCHEX has positioned itself as a leader by listening carefully, thinking ahead, and moving with purpose to provide clients with access to the best solutions. JU$TCHEX is a registered service mark of JUSTCHEX, LLC. IBM is a registered trademark of IBM Corporation.
For more information please visit http://justchex.net, or call JU$TCHEX at 805-604-4472.
About Dobson Communications
Dobson Communications is a leading provider of wireless phone services to rural markets in the United States. Headquartered in Oklahoma City, the Company owns wireless operations in 16 states. For additional information on the Company and its operations, please visit its Web site at http://www.dobson.net.