The 2004 118 Directory Enquiry Awards - Award criteria and application pack now available

The research outfit 118tracker.com has today released the, 2004 European Directory Enquiries Awards, application pack and award categories.

(PRWEB) April 25, 2004 --In recognition of the innovative way that the DQ market has developed since the UK de-regulation.

118tracker.com has worked with all sector stakeholders to ensure the awards and their judging criteria are robust and achievable.

The judging panel includes representation from the Telecoms Users Association, Performance House, Alcatel, Contact Centre Management Magazine and the Pierz Group.

The awards will take into consideration all aspects of the DQ sector with a specific focus on;

Care, quality and culture
Strategic planning
Clearly defined objectives
Successful implementation
Innovation and creativity

The award categories include;

Best European DQ/DA Service
Best UK Service (from a landline)
Best UK Service (from a mobile)
Best Managed Service
Best UK International Enquiries Service
Best Culture
Best Associated Product / Service
Best Online Service
Most Accurate (Residential)
Most Accurate (Business)

Other awards include the People's Choice award to be voted for by the UK's public and workforce.

The awards will also include a User Experience Award. The user that provides the most interesting account of their experience with UK 118's will receive ₤100 and an invite to the awards ceremony in Manchester October 2004 (entries in writing to address below).

For further information and details download your application pack today. www.118tracker.com/regform.pdf

118awards
Performance House
Mostyn Hall
Penrith
CA11 7XR

To request further information about attending the event or nominating a service send your details to info@118awards.co.uk

Sponsorship opportunities are available from sponsorship@118awards.co.uk