Accurate Always Introduces the Next Generation of Voxida Call Recording

Accurate Always, a leading provider of hardware and software integrated solutions that support dynamic contact center environments, today announced the next generation of Voxida Call Recording.

Menlo Park, CA (PRWEB) April 25, 2004 --- Accurate Always, a leading provider of hardware and software integrated solutions that support dynamic contact center environments, today announced the next generation of Voxida Call Recording.

The latest release, Voxida X-5, drives real-time call recording and playback in one integrated platform that offers

·   Live monitoring or calls for quality assurance
·   Full-time and on-demand recording with real time annotation
·   True LAN / WAN access, email and messaging
·   Self-aware systems that communicate and adapt in the face of changing network and call data scenarios
·   Granular access control with Windows 2000 user rights management
·   AES strong encryption of vital data

Voxida X-5 provides contact centers with a serious call recording platform for mission critical communication recording, liability reduction, verification and compliance," said Yousef Shemisa, CEO of Accurate Always. He added, whats truly remarkable about Voxida is that it is fast, user friendly, bullet-proof and utterly affordable."

Accurate Always is known for its ability to adapt to diverse customer needs and maintain systems in rugged and high call volume environments. Voxida X-5 builds on this success by supporting all major PBX systems, analog lines, digital trunk and VoIP interfaces and providing an extensible solution for complete call recording, playback and archival.

About Accurate Always
Accurate Always, based in Menlo Park, CA, strives to be the leading call recording solution provider with their exclusive Voxida platform. Supporting all major PBX systems, telephony interfaces, and workflow requirements at an attractive price point, the industrial grade Voxida servers deliver powerful, real time call recording, local and remote access, live monitoring and full system security. Accurate is quickly obtaining market share through carefully selected strategic partnerships and distributor alliances worldwide. Customers include the United States Air Force (USAF), the US Secret Service, Stanford Research International (SRI), Ampex, Lockheed Martin and NASA. For more information about Accurate Always and the Voxida Call Recording Platform, see http://www.accuratealways.com

Media & Business Contact:
Kate Haley
Chief Marketing Officer
Accurate Always
3477 Edison Way
Menlo Park, CA 94025
Tel: 650-365-5581
Fax: 650-331-3511
Email: press@accuratealways.com
Web: www.accuratealways.com

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