GoldMine®, BounceLinker Deliver Complete E-Mail Marketing System

FrontRange Solutions and Certified Technology Partner CK Software & Consulting Introduce Integration

COLORADO SPRINGS, CO (PRWEB) May 12, 2004 -- FrontRange Solutions USA Inc., a global leader in the Small-to-Mid-Enterprise (SME) and distributed enterprise markets, and CK Software & Consulting, a leading developer of software integrating with FrontRanges award-winning GoldMine®, today announced that BounceLinker has been integrated with GoldMine. CK Software & Consulting is a certified partner in the FrontRange Solutions Technology Partner Program, which is designed to help companies develop and market solutions to enhance and extend product functionality to satisfy the solutions needs of mutual customers and business partners.

BounceLinker is an E-Mail Return Manager that is designed primarily for users of the GoldMine business contact management systems. A software utility, BounceLinker searches through the bodies of e-mails that are returned as undeliverable, identifies the e-mail addressee, and then links the return e-mail back to the original contact record in GoldMine. BounceLinker goes well beyond linking back to the original record, to add actions for follow-ups, full management of federal agency regulated anti-SPAM archives and additional database management activities, all automatically.

Were pleased to partner with CK Software & Consulting to offer solutions that extend a users business capabilities. Permission based marketing is a critical objective in marketing today that we hear from our customers about regularly," said Paul Petersen, FrontRange Senior Director of the GoldMine business unit. BounceLinkers strengths in this area enhance and extend the capabilities of GoldMine to provide a complete permission marketing solution. BounceLinker is part of our recommended approach to solving the permission marketing challenge."

Connie Koch, President of CK Software and Consulting LLC, explained the value of the product: BounceLinker is the result of many requests for a utility that eliminates the manual labor of searching through return e-mails to identify the contact record that is associated with that return. We are justifiably proud to offer one of the highest Returns on Investment (ROI) in the industry." BounceLinker also manages and archives requests to 'remove or 'unsubscribe, commonly known in the industry as 'opt outs. BounceLinker 3.0 makes GoldMine implementations a complete E-Mail Marketing System.

About FrontRange Solutions
FrontRange Solutions USA Inc. is a leading international provider of Service Management and CRM solutions that have been used by more than 130,000 companies and over 1.5 million users worldwide to automate and manage IT projects and customer-facing initiatives.

A leader in consolidated sales and service solution suites, FrontRange established its reputation with the award-winning GoldMine® family of solutions for business relationship management, team-based contact management and sales forces automation; and with HEAT® solutions for complete service management including Help Desk, Knowledge Management, Asset Management and Service Level Management.

FrontRanges expanded family of solutions include: IT Service Management (including HEAT®), Infrastructure Management, Contact Center Management, Customer Service, and Sales, Marketing & Relationship Management (including GoldMine®). FrontRange products are designed specifically for small- to mid-sized enterprises and distributed enterprises. Customers represent over 50% of the Fortune 500 and over 75% of the FTSE 100. More than 80 diverse industries use FrontRange products, including Coca-Cola, Shell Oil, Prudential Securities, Électricité de France, Mack Trucks, and Turner News Network. For more information, call (800) 776-7889 or visit www.frontrange.com.

About CK Software & Consulting LLC
CK Software specializes in creating custom solutions that transform an off-the-shelf product, such as GoldMine, into a specialized system that more fully meets the needs of its customers. BounceLinker is sold through a large dealer network in the US and the EU..

For more information about BounceLinker and CK Software & Consulting, call (925) 932-3030 or visit www.bouncelinker.com.
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