Ann Arbor, MI (PRWEB) May 15, 2004
Service Level Corporation (SLC) announces the completed delivery of the Ratchet Rating System at LecStar Telecom, Inc., an Atlanta-based telecommunications company and wholly owned subsidiary of FonixÂ® Corporation (OTC BB: FNIX). With a 15-year license to Ratchet, LecStar uses the Ratchet application to process call records before putting them into its billing application.
ÂRatchetÂs services reduce LecStarÂs operational costs while increasing customer satisfaction. Rating problems had frustrated customers and increased customer care staff costs,Â says Carl Wright, SLC President. ÂWe look forward to working with LecStar to ensure that its customersÂ concerns about billing are eliminated in the future.Â
Ratchet Rating System delivers a double-barreled solution of rules-based rating with built-in data mediation facilities. Rules-based rating delivers flexible pricing and rating services to speed business change and rate plan development. Built-in data mediation adapts the rating processes to input and output formats from binary to AMA to XML without programming. Costs for interfacing to other systems disappear.
ÂRatchet Rating System provides a much-needed service in billing applications,Â says Matt Sines, Vice President of Operations at LecStar Telecom. ÂBy front-ending our billing system with Ratchet, we were able to solve a rating problem and provide improved service to our customers. We expect to use Ratchet to integrate new sources of call data currently unsupported by our billing system.Â
The Ratchet solution has been successfully installed without disruption to LecStarÂs billing schedule. In addition, rating tariff updates are automatically integrated into the Ratchet solution to reduce on-going data maintenance.
About LecStar Telecom, Inc.
LecStar Telecom Inc. is a wholly owned subsidiary of FonixÂ® Corporation (OTC BB: FNIX). LecStar is a facilities-based integrated communications carrier (ICC) certified by the Federal Communications Commission and by nine states (Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina and Tennessee) as a competitive local exchange carrier (CLEC) to provide regulated local, long distance and international telecommunications services. In close alliance with its agents and local electric utility company partners, LecStar offers a full array of fixed wire-line voice, data, Internet and operator services to business and residential customers throughout BellSouthÂs southeastern operating territory. LecStar was recently acquired by Fonix Corp., an industry leader in delivering conversational speech solutions to consumer systems and devices for everyday use. Manufacturers and developers incorporate FonixÂs award-winning technology to provide their customers with an easy, convenient and reliable user experience. Fonix currently offers voice technology for mobile/wireless devices; computer telephony systems; games, game consoles, toys and appliances; the assistive market and automobiles. For more information regarding LecStar Telecom, Inc., its products or services, please contact LecStar at (404) 659-9500 or visit http://www.lecstar.com.
About Service Level Corporation (SLC)
Service Level Corporation is dedicated to the creation of technologies to deliver value to our customer's end customers. Service Level's products are focused on rating software and turnkey rating applications. The team that makes up the company has a history of innovation evidenced in previously issued patents and patents pending.
SLC has products in production at LecStar Telecom, General Services Administration, and 1 Com Incorporated. As Lynn-Arthur Associates and then as SLC, its customers included wireline and wireless carriers in the North and South America, Europe and Asia over the last twenty years.
For more information see http://www.servicelevel.net or call +1 734 827-2000.
Service Level Corporation
Mr. Carl Wright
+1 734 827-2000
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