ContractsLtd.com Now Offering an Industry-Leading Live Customer Support Solution for Legal Document Creation

Denver, Colorado May 19, 2004 -- ContractsLtd.com, the industry leader in online customized legal documents has unveiled a new online customer support solution that ensures complete customer satisfaction.

(PRWEB) May 19, 2004 -- ContractsLtd.com has been successful in making legal document creation as simple and streamlined as possible" says John Czlonka, Vice President of Product Marketing. Even comprehensive documents such as 'Power of Attorney, 'Residential Lease Agreement and 'Equipment Rental are simplified with the help of our real-time live chat system between our valued customers and our support staff".

ContractsLtd.com support representatives are able to not only describe the contract creation process to customers while they are still on the web site, but they can also interact with customers while they fill out the document forms, if the customers request it. This has helped us so much!" says Nick Dira, a customer support representative with ContractsLtd.com. Even though we still offer email and telephone support, they are not real-time and interactive. The live, online chat system lets us assist more customers quicker than ever."

Customers appreciate the service as well. You are wonderful! You are answering my questions concisely and Thanks for all of your help! Youve made this so easy for me! are only two of the many comments that ContractsLtd.com support personnel have received through the live support solution.

The new ContractsLtd.com live support system is available immediately for use by existing as well as new customers at http://www.contractsltd.com.

About ContractsLtd.com
ContractsLtd.com has been providing professional legal documents to consumers since April 1999, and backing up its documents with a commitment to customer service that is unrivaled in the market. Through this commitment, as well as constant product, customer and market research, ContractsLtd.com has enjoyed consistently above-average year-to-year growth. The ContractsLtd.com executive team has a combined total of over 55 years management experience in the areas of traditional and new-media product development, sales and marketing and the staff has over 100 combined years of development, testing and support experience.

For additional information, please contact:
John Czlonka
Vice President, Product Marketing
ContractsLtd.com
(877) 526-6872 (1-877-5CONTRACTS)
johnc@contractsltd.com