T. Lloyd Goes to the Edge

While horror stories abound about retail shopping experiences, T. Lloyd Clothiers, a Rye, NH retailer of mens and womens upscale clothing, accessories and footwear, is excited to have been cited for its customer service excellence in marketing guru Seth Godins new book Free Prize Inside". Godin, whose monthly column appears in Fast Company magazine, discusses in his tome how companies are going to the edge" by creating ideas that make products or services remarkable. T. Lloyd was given as an example of how offering an enjoyable shopping experience can make all the difference to both the customer and the retailer.

Rye, NH (PRWEB) May 27, 2004 --- While horror stories abound about retail shopping experiences, T. Lloyd Clothiers, a retailer of mens and womens upscale clothing, accessories and footwear, is excited to have been cited for its customer service excellence in marketing guru Seth Godins new book Free Prize Inside". Godin, whose monthly column appears in Fast Company magazine, discusses in his tome how companies are going to the edge" by creating ideas that make products or services remarkable. T. Lloyd was given as an example of how offering an enjoyable shopping experience can make all the difference to both the customer and the retailer.

T. Lloyds customer philosophy was borne of the founders frustration in being treated with indifference or disdain while shopping. We wanted to create a happy environment which would make everyone feel welcome and special," said Susan Beattie, co-owner with her husband, Tom. We love coming into our shops every day and we always have fun. We think our customers respond to that and to the way they are treated by all of our staff with respect and genuine caring. We are thrilled that Seth chose to include us in his book."

The company continues to grow, having opened two stores in the last year (Rye, NH and Manchester By The Sea, MA) and getting ready to launch its e-commerce site at www.tlloydonline.com.

About T. Lloyd Clothiers:
T. Lloyd Clothiers is a specialty retailer of mens and womens spirited classic clothing, shoes and accessories. Its two shops in Rye, NH and Manchester By The Sea, MA offer high quality brand name apparel in their signature rich, cheerful colors. The family-owned concern offers a friendly, happy environment where personal service is a hallmark.