Pilot Group: new direction of services -- online and offline remote support services

Do you have a software and you want to provide a day-and-night support? Or youre torn between phone calls and requests processing? Do you want to free your time for other important tasks?

(PRWEB) June 11, 2004 -- Pilot Group opens a new direction of services in IT field -- online and offline support of clients products and services.

We can answer questions of your potential clients and process requests via:
- email,
- phone (toll-free),
- online chats (ICQ, MSN, Yahoo, livechat).

Work schedule of support team is determined by a client. So we are able to provide 12-hour plus support.
Possibility of providing reports on processed requests.

Our terms:
- activity of a company-client must be connected with IT industry;
- staff trainings are based on a clients charge, examination is possible

You can read more precisely about a new direction and possible ways of realization at our site: http://www.pilotgroup.net or you can write to our Support Team: support@pilotgroup.net

About company:
Pilot Group LLC (http://www.pilotgroup.net) -- is an IT Solutions company, working successfully on International custom software development market since 1999.

The main fields of our companys activity are -- custom software development for corporate clients and own software applications development.

Our software development practice is based on severe conformity of our development process with client's requirements.