Colin Powell's America's Promise To Our Youth Chooses EBSuite for Web Based CRM Customer Support Solution

Colin Powell's America's Promise selects EBSuite.com's web based customer support solution for there organization's internal user support.

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SAN FRANCISCO, CA (PRWEB) June 16, 2004

EBSuite.com, the global leader in on demand customer relationship management (CRM) services, today announced that America's Promise has selected EBSuite.com to deliver proven CRM functionality to its management teams. Using EBSuite.com's JAVA based solutions, America's Promise is able to provide team support from any web broswer in a single click, without servers or software. With EBSuite.com's integrated state-of-the-art functionality, America's Promise has achieved full capacity for its CRM deployment.

"EB Suites is an easy to use system that allows us to organize client data quickly and clearly. It has been a great tool for us to make our work more efficient," said senior administrator, Steve Nanney.

With EBSuite.com, America's Promise has been able to quickly and easily share customer data between users to provide improve productivity while effectively tracking and managing its customer support. America's Promise has realized additional benefits from EBSuite.com's complete customization flexibility and comprehensive functionality. EBSuite.com allows America's Promise to rapidly modify fields,create custom fields, tabs, and workflow. Users and senior managers can immediately access accurate and complete customer support, improving efficiency and enabling the organization to be much more far-reaching and profitable in its service delivery activities to children.

"EBSuite.com's CRM service was so comprehensive, and addressed so many of the features that we needed, it was clear that EBSuite.com was the only choice for CRM that could be responsive to evolving needs," Allbright continued. "EBSuite.com was heads and shoulders above where I saw the Microsoft CRM team headed."

"The success of EBSuite.com is a direct result of the success of our customers," said An Jiang, CEO, EBSuite.com. "Global companies are embracing EBSuite.com's approach to the on demand model to support tangible results within months of deployment. Our modular integrated solutions deliver the functionality, ease of use, robust feature applications and customization capabilities required to assist our customers to reach their full potential."

Our fourth generation of EBSuite.com, EBSuite.com 2004 breaks new ground in empowering organizations to adapt CRM to precisely fit their specific, unique business and industry needs. With the point-and-click ease of the new EBSuite.com, business administrators can create Custom Tabs and brand new modules to extend CRM. The on demand platform that powers EBSuite.com 2004 and EBSuite.com Web Services offers developers complete programmatic control over CRM customization, integration, and extension to create custom CRM solutions with unprecedented simplicity and success.

About EBSuite.com

EBSuite.com is the global leader in on demand customer relationship management (CRM) services. It offers the award-winning EBSuite.com's web based suite of on demand CRM solutions for integrated marketing automation, sales force automation, customer service and support, and project management, contract management, product catalog management, and analytics to help companies meet the complex challenges of global customer communication. Recently introduced EBSuite.com Feature Enhancements include, a point-and-click on demand customization suite that empowers the business administrator to extend CRM with custom tabs and brand new modules. It has also introduced In-sync, the on demand service that offers teams complete real-time access all customer information. EBSuite.com has received considerable recognition in the industry, including Accenture's 2004-05 award for "Defying the Limits" for new technology. The company has more than 1,800 customers and running its services in 5 languages. Founded in 2002, EBSuite.com is headquartered in Brisbane, with offices in Europe and Asia. For more information please visit http://www.EBSuite.com or call 1 415 468 5800.

About America's Promise

America's Promise was founded after the Presidents' Summit for America's Future, April 27-28, 1997, in Philadelphia. Presidents Clinton, Bush, Carter, and Ford with First Lady Nancy Reagan representing her husband, challenged the nation to make youth a national priority. Their call to action included a commitment on the part of the nation to fulfill the Five Promises. Also attending were nearly 30 governors, 100 mayors, 145 community delegations, dozens of prominent business leaders and several thousand concerned citizens. The Summit was co-sponsored by the Points of Light Foundation, the Corporation for National Service and The United Way of America.

For information please visit http://www.americaspromise.org or call +1 (703) 684-4500.

Media Contact:

JC Prenner

EBSuite.com

415-468-5800

jprenner@EBSuite.com

EBSuite.com is a registered trademark of EBSuite.com, inc., Brisbane, California. All other product and company names herein may be trademarks of their respective owners.


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