Excedent Selects Rackspace as Managed Hosting Provider

Email Host Relies on Rackspace Infrastructure to Deliver 100% Uptime to Customers

Vienna, VA (PRWEB) June 28, 2004 -- Excedent Technologies, the leading provider of outsourced email hosting with integrated security threat prevention, today announced that it has selected Rackspace Managed Hosting as its managed hosting provider. Rackspace serves as the primary infrastructure that powers Excedents email hosting and security applications, providing 100 percent network uptime. Rackspaces offering is well suited for Application Service Providers like Excedent that need to guarantee service to their own customers.

We decided to move our infrastructure to Rackspace because of their unique positioning within the hosting industry," commented Patrick Matthews, CEO of Excedent. They are one of the only profitable managed hosting companies in the world. As a leader within our respective industry, we wanted to align ourselves with a partner that will be around for the long term to help us keep an availability promise to our own customers."

Rackspace takes a very hands-on approach with its Fanatical SupportTM offering," explained Bill Boebel, CTO of Excedent. Working with Rackspace is like having an extension of our in-house IT department located within the same building. Their engineers know and understand our applications and are there to troubleshoot issues within minutes. This expertise, along with speed-to-resolution, prevented us from considering co-location facilities."

Excedent hosts mission critical applications for thousands of businesses and some of the most well-respected service providers in the industry," said Graham Weston, CEO, Rackspace Managed Hosting. We see their selection of Rackspace as a great testament to the level of service and support we provide."

Rackspaces network has been engineered from the ground up to accommodate the high-availability demands of mission-critical Web applications. The companys Zero-Downtime Network has unique self-healing attributes that allow them to deliver 100 percent infrastructure availability.

After a wealth of due diligence, we feel that Rackspace is the most experienced managed hosting provider in the space," said Boebel. They have an industry leading, 100 percent uptime guarantee, a phenomenal customer support philosophy and a team that was willing to work with our stringent demands. We evaluated dozens of providers and Rackspace came out on top at just about every level."

About Rackspace
Rackspace Managed Hosting is the fastest growing managed hosting specialist offering the worlds only Self-Healing Network, delivering 100 percent network availability. Founded in 1998, Rackspace offers a wide range of managed services for enterprise hosting platforms. The company has received numerous industry awards for its brand of customer service, known as Fanatical Support, and was named in the 2003 InfoWorld 100 for technology innovation. For more information, visit www.rackspace.com, or call 800-961-2888.

About Excedent Technologies
Excedent Technologies is the leader in managed email hosting and security threat prevention for service providers. The company equips service providers and their small business customers with reliable Spam-filtered and virus-free email. Excedent manages and maintains this critical communications infrastructure, freeing up valuable personnel resources and eliminating the need for customers to purchase email-related software, hardware or additional bandwidth. The company is privately held and serves more than 2,500 customers worldwide. For more information on small business email hosting plans, please visit www.webmail.us. For more information on service provider and enterprise email solutions, please visit www.excedent.com or call 866.EXCEDENT (392.3336).

For additional information, please contact:
Trevor Winters
Excedent Technologies, Inc.
866.392.3336 x 89
t2@excedent.com

Annalie Drusch
Rackspace Managed Hosting
210.892.4000 x1234
adrusch@rackspace.com