Optimized Outsourcing - A theory that has proven results in the millions!
It is the Double O" Theory of CH Consulting -- havent ever heard of this before? It is the cornerstone of CHC and we would like to share with you how it works towards achieving the heightened business efficiency we demand from ourselves and which our clients demand of us.
(PRWEB) July 16, 2004 -- It is the Double O" Theory of CH Consulting -- havent ever heard of this before? It is the cornerstone of CHC and we would like to share with you how it works towards achieving the heightened business efficiency we demand from ourselves and which our clients demand of us.
Now what are we really talking about here? It is about companies who know their strengths and weaknesses in a proven business model. These companies are aware of what key things they excel at, and what their capacity is to maintain a high level of excellence in their industry and their own clients.
The main benefit of Double O" -- each partner in the outsourcing chain capitalizes on the groups key strengths! How many times has your company spent too much time, effort, and resources introducing a new client or process that your organization has not done before? Too often we lose all of the profits of a project creating the initial setup of the program. Take ASK Telemarketing, for example, whose outsourcing efforts have created additional revenue stream of $12,000/day, marking around $264,000 a month and over $3.1 million a year with less than an $80,000 investment in salary expenses. Optimize your relationships, and Outsource it!
ASK, has established a strong relationship with two large clients and began a successful telemarketing campaign for each of them. ASK proved that each of the programs they are running internally, at around 200 hours a day, were successful at meeting the clients needs and expectations.
Now, comes the dilemma... A strong relationship, a proven track record, and success with the project forces the clients to request an expansion in hours of the two projects noted above. One client is demanding an additional 500 hours a day and the other client needs an additional 900 hours a day. They request ASK telemarketing to meet those needs. ASK reviews the project increases, and are very aware they do not have the internal capacity to fulfill the contracts. ASK does not want to jeopardize the relationship with the client by sending them elsewhere for capacity. Nor are they in a position to open three more call centers internally to meet these demands. What do they do?
ASK turned to CH Consulting to help fulfill the current projects and clients needs. CH Consulting met with ASK to fully understand their clients requirements, timelines and project goals. Having an already established network of vendors, good rapport, and current contracts in place, CH Consulting helped ASK qualify vendors for this particular project. CHC trains the vendors on the new project, and ultimately manages the project to the success of all parties.
ASK telemarketing has now been able to grow beyond its walls, expand their clients projects while also boosting their own revenue model. With ASKs increased capacity for its clients of 500%, they were able to bill for an additional 1000+ hours. All of which ASK did not have available prior to their relationship with CHC.
CH Consulting has aided ASK Telemarketing in offering a more complete solution. Their clients do not have to look elsewhere to expand upon their telemarketing efforts. ASK has built a model that may allow them to generate millions more annually in revenue for their own business...all while keeping their clients happy! Again, it is a little thing we call Double O" - everyone in the chain is providing a service, but CH Consulting is in the business of matching business demand with business supply to help each player reach its full potential. Optimize your relationships, and Outsource it!
Christa Heibel, Founder and President of CH Consulting, a full sales and marketing consulting business that provides affordable and effective strategies, implementation and support to its wide and diverse range of clients. CHC was founded on the unique understanding that in order for a multiple-front marketing campaign to be successful, the individual campaign components should be formulated and coordinated to work together toward the end result - a "sale." CH Consulting can also handle all of your call center needs in-house or through the most competent network of call centers available. Telemarketing, outsource management, custom programming and our own workflow management tool CHC Pro, we will provide solutions for your needs. CH Consulting is based at 1945 Pine Valley Circle, Suite 4, International Falls, MN 56649.
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