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Network Synergy Inc Introduces Two New Secure Customer Relationship Management Channels.
Network Synergy Inc implements new North American toll free telephone number, and secure live chat service on website.
Newark (PRWEB) July 19, 2004 -- Network Synergy Inc (http://www.netsynergyinc.com/) announced today that it has introduced two new features to their Customer Relations Management (CRM) program.
The first new feature Network Synergy established was a North American toll free telephone number. This new toll free number enables existing and prospective clients to contact Network Synergy at no cost from anywhere in North America. Network Synergy has elected Mississauga based TelCan Inc to provide and carry all toll free telephone calls. Earlier changes to the telephone system, used by Network Synergy, came when it elected to use the revolutionary Voice over Internet Protocol (VOIP) platform for all voice communication by the company. By switching to the new VOIP platform, Network Synergy is able to lower the cost of telephone communication while maintaining the same voice quality as provided by former local telecommunications providers.
An online live chat system was the second element introduced by Network Synergy to their portfolio of CRM solutions. This chat system enables website visitors to www.netsynergyinc.com to chat with a Network Synergy representative 24 hours a day 7 days a week. The online chat system was implemented using PHP Live developed by New York based OSI Codes Inc. In an effort to provide secure chat sessions between visitors and Network Synergy operators, Network Synergy utilized the Secure Socket Layer (SSL) protocol to encrypt messages using 128 bit encryption. Encrypting chat sessions allows sensitive data such as credit card numbers to be transmitted securely. Furthermore, SSL Certificate provider, the Comodo Group, provides a $10 000 warranty to assure users of their SSL Certificate.
About Network Synergy Inc.
Network Synergy Inc. is a corporation incorporated under the laws of the State of Delaware in 2004. Network Synergy provides highly scalable internet solutions for small to medium enterprises worldwide. Services include server encryption, e-commerce, VOIP, internet connectivity, server management, managed hosting and email outsourcing.
For more information, please visit http://www.netsynergyinc.com/
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