Tridia Corporation Ships iTivity Web Connectivity and Support Tool

iTivity delivers secure cross-platform remote support solution that enables uncompromised customer support, sales, and collaboration over the Internet.

ATLANTA (PRWEB) | August 3, 2004 | Tridia Corporation (www.tridia.com), a global provider of secure cross-platform remote support and collaboration software, today announced the immediate availability of Tridia iTivity, a secure, cross-platform, remote-support solution created for organizations to safely support, sell, and collaborate over the Internet. With iTivity, Tridia targets administrators that use or plan to use subscription-based Web connectivity and support tools.

"The Internet is the perfect medium to connect with customers and users," says Vince Frese, CEO and president of Tridia Corporation. However, most companies are hesitant to take advantage of the Internet due to security, implementation, and cost concerns. Tridia iTivity strikes at the heart of these concerns by providing administrators with an easy to install, self-hosted solution that creates an on-demand, highly-secure connection to customer computers."

IT has specific needs that third-party services such as WebEx and GoToMyPC dont address. Tridia iTivity offers far greater functionality and flexibility from its hosted Internet connection and support for Microsoft Windows, UNIX, and Linux.

Tridia iTivity is also easy to own. Administrators pay for it once and own it, without the forever month-to-month fees of lesser solutions. Compared to WebEx, iTivitys pay-once pricing model was much more competitive," says Richard Demars of Prime Care Technologies, an ASP and co-location company in Alpharetta, Georgia. We plan to use web connectivity tools indefinitely, so WebExs subscription-based pricing model made no sense for us. What may seem like a relatively small amount each month, adds up to a substantial annual cost that will never end."

By listening to IT administrators and VARs,
Tridia created iTivity as a self-hosted Internet-based solution that eliminates the monthly subscription fees of competing services. Not only is this cheaper, but it also increases privacy.

iTivity leverages Tridias long history of technical innovation and customer success to provide an innovative, yet affordable, Internet-based collaboration and support platform. It is from the Tridia iTivity platform that companies can put forth a standardized connectivity solution that meets their needs today, and for some time to come.

For more information on iTivity and Tridias family of remote administration and support products visit the Tridia Corporation Web site at www.tridia.com or Telephone: 770-428-5000.

About Tridia Corporation

Tridia Corporation products turn downtime into uptime. Tridia is a global provider of secure cross-platform, remote administration, support, and collaboration software to companies that require maximum network and system availability. For more than 17 years, Tridia has been a leading developer of remote administration and support technologies for UNIX, Linux and Microsoft Windows applications. Founded in 1987, Tridia Corporation is a privately owned, Atlanta-based software development company.

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