SAN MATEO, CA (PRWEB) August 4, 2004
Digital Fuel, the leader in Service Management solutions announced today that it has appointed Derek Taylor as Vice President of Services. Derek will be responsible for all worldwide services functions including business consulting, solution implementation, training, maintenance and support. His role also includes the management and support of Digital FuelÂs increasing solution and implementation partners network.
Derek joins the company with over years of 15 years of experience managing and delivering services for Fortune 500 customers. Most recently he served as VP of Professional Services of Extensity (now part of GEAC Computers), where he helped build the services function from inception into a multi-million dollar services organization, managed implementation partners such as Capgemini and KPMG, and delivered solutions serving thousands of users across 30 countries. DerekÂs previous experience includes management roles at TCSI, TRW, and FiremanÂs Fund Insurance.
ÂDerekÂs experience and professionalism will allow us to rapidly grow our world class services organization,Â said Yisrael Dancziger, CEO of Digital Fuel. ÂHe knows how to build and run a profitable organization that delivers exceptional customer satisfaction and business results. The market for service management is growing rapidly. Derek will ensure that Digital Fuel and our partner network can meet the demand.Â
About Digital Fuel
Digital Fuel is dedicated to driving the success of outsourcing. Our ServiceFlow platform enables customers to automate services management, maximize bottom-line business impact, and integrate outsourcing into a company-wide services delivery strategy. ServiceFlow manages over $8 Billion in business and IT services for the Global 1000 and leading Service Providers including General Electric, O2, and CSC. Digital Fuel is headquartered in San Mateo, California, with offices across North America and Europe. Visit http://www.digitalfuel.com.