(PRWEB) August 13, 2004
BT is undergoing significant changes in search of best practice, which also involves major adjustment and re-definition of many off its staff roles. Its forward thinking approach to staff development is key to overcoming some of these problems of change.
Richard Cullen is a Solution Design Consultant in a team providing software solutions for large-scale BT projects. The most challenging is that of updating the BT network and IT infrastructure. ÂAt first, I needed help to manage change from increased challenges and targets within my own area,Â says Richard. He approached PPI Business NLP, a bespoke provider Â as he believed that NLP could help him with personal change and development.
BT sponsored RichardÂs introduction to the NLP modular practitioner course. The new skills he gained from this course helped him to deal with difficult, emotional and complex situations in a relaxed and less stressful way. In working in this way he gained the confidence to deal with each new challenge faced by his department.
ÂIn absorbing NLP techniques I felt empowered to take on anything; where IÂd lacked confidence, PPIÂs business NLP training has given me the tools for a positive approach to any issue; IÂd be driving home on a high,Â says Richard. ÂI now control both how I choose to perceive a situation and my emotional state.
Richard continued his studies, over a two-year period for accreditation as a Master Practitioner choosing modules in leadership, executive coaching and influence. In consultation with his management and keen to pass on the benefits of NLP, he proposed to broaden his role by providing coaching support to othersÂ this was readily accepted.
RichardÂs role has now evolved and fifty per cent of his time is devoted to coaching, supporting around 50 Solution Design staff. His training enabled him to assist his workmates to limit negativity and to take an aware and objective view of interaction and negotiation.
ÂInitially, I saw NLP as a way of limiting errors during the massive changes we were undergoing,Â says Richard. ÂSurprisingly, despite my technical background, I found my niche in helping colleagues overcome barriers and achieve their potential - this is very satisfying. A further benefit is that of helping them to develop a work-life balance.
BTÂs investment in one person is paying dividends in effecting wider change to meet its goals. And its effect on that one person has been profound. Richard confirmed ÂNLP has made me aware of my internal processes, thoughts and direction in life. I now no longer believe that thereÂs anything I canÂt do.Â
Neuro Linguistic Programming (NLP) was introduced by Richard Bandler and John Grinder as a tool for personal development 30 years ago. It is continually assessing and developing frameworks for understanding attitudes, it models successful performers and provides techniques for improving thought processes and communications skills. Business NLP draws on these studies which can be used in different environments.
Clients of PPI Business NLP include Abbey, Accenture, ACCA, Argos, AstraZeneca, BarclayÂs, Birmingham University, BT, BAe, Centrica, ODPM, the PMÂs Strategy Office as well as the main public services.
PPI's website http://www.ppimk.com has had over 380,000 hits over the last four years demonstrating the interest in Business NLP. Further news releases are available from http://www.nlp-pr.co.uk . Their monthly newsletter from http://www.nlp-newsletters.co.uk goes out to over 3000 subscriberÂs world wide. They will be running their NLP business practitioner seminar in California in the fall of 2005 http://www.ppi-nlp.com.
The company operates under the strapline: 'The Business NLP provider of choice'.
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