Active Request Engine Launches Version 3.1.1

ARE HelpDesk CRM tools allow users to manage all the aspects of customer acquisition, existing customer retention and account growth by bringing together many of the advancements required to achieve beyond goals.

STOCKTON, CA (PRWEB) August 18, 2004 -- Packed with CRM tools, improved workflow, and a fresh new look, the new Active Request Engine version 3.1.1 takes help desks to a new level in management. ARE HelpDesk CRM tools allow users to manage all the aspects of customer acquisition, existing customer retention and account growth by bringing together many of the advancements required to achieve beyond goals.

ARE HelpDesk appreciates that organizations are becoming more focused on refining business processes to succeed in customer relationships. Refining the process: this interactive request engine allows clients to submit requests, problems, etc. directly to an ARE HelpDesk user, creating an express response system, in addition to storing this activity for future archive to better serve clients.

Traditional help desks are limited to IT management, while ARE HelpDesk is an interactive communication tool designed to link multiple teams, groups, projects, clients and divisions, centralizing the communication work flow process model. It delivers unprecedented levels of value to customers, partners and employees.

By embracing the .NET technology, IT professionals can empower their businesses to realize their true potential. It establishes overall solutions for ongoing requests long-term while maximizing performance rapidly in today's fast-paced business environment!

Tommy Marquez
Associate Consultant - CRM
ARE HelpDesk Solutions
(209) 518-1378
tmarquez@arehelpdesksolutions.com
www.arehelpdesksolutions.com

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