Keeping Your Customer in Mind: 6 Steps to Crafting Your Customer’s Experience

(PRWEB) August 20, 2004

Based on the eBook, "Keep Your Customer in Mind", Kim Beasley will instruct a distant learning class that helps you customize the customer service plan for your business through My E-course.

What is this class about you might ask? The title is “Keeping Your Customer in Mind: 6 Steps to Crafting Your Customer’s Experience” which is based on the eBook, “Keep Your Customer In Mind”. It was designed by Diane from Sam101 and is hosted by Penny of Encouraging Audiobooks.

The eBook has 101 points that help you understand vital points about customer service. Each week during the class, you will add to your knowledge of “Keeping the Customer in Mind” by completing exercises, reviewing articles about customer service and interacting with your classmates. By the end of the class you will have crafted a customer service manual for your business.

Registration can be completed at My E-course: Customer Service and is ongoing through September 5 and class starts September 7.

What is Encouraging Audiobooks?

Encouraging Audiobooks offers family-friendly, inexpensive and FREE audio books in downloadable mp3 format.

Genres include Clean Comedy, Classics, Sci-Fi, Fantasy, Business Resources, Inspirational Stories, Devotions, Children's Stories, Scripture collections and Teachings, and much more. You download the zipped files just like you would download music files, and play them on your computer, dump them to your PDA or mp3 player, or burn them to audio CD with Windows Media Player or Real Player.

Encouraging Audiobooks also offers a weekly audiozine called "Your Voice", with contributors in the areas of business, finance, coaching, inspiration, education, faith, and entertainment. It's like a weekly downloadable radio program delivered to your Inbox, complete with new audio book excerpts, ready for you to take with you "on the go".

Lastly, Encouraging Audiobooks' publishing house, Encouraging Entertainment, is always looking for new stories for their audio books. If you have expertise in a particular area, or a talent for comedy or story-telling and would like to turn it into an additional stream of income, consider creating an audio book. Encouraging Entertainment provides services for Speakers and Teachers in recording, editing and publishing their teleconferences to create a product they can re-sell. For more information, contact PennyHaynes@EncouragingAudiobooks.com.

What is My E-course?

It is an online portal for distance learning.

Classes being offered are for the aspiring entrepreneurs and for established business owners who are ready to take their business to the next stage of growth. Also offers practical information that helps attendees develop a strategic, organized, step-by-step process with writing a press release and working with the media to promote their own company.

Highly structured classes cover such practical topics as designing your first web page from scratch, the fundamentals of HTML and Online Marketing 101. It allows the student to interact with the instructor and classmates in a classroom environment for up to six weeks.

Nontraditional students are given a second chance to obtain an education, in addition to accommodating those disadvantaged by time constraints, physical disability, or remote geographical location. For more details about the course selection, visit My E-course or contact Sasha at 877-872-7642.

What is the International Virtual Women's Chamber of Commerce (IVWCC)?

IVWCC is the Internet's leading organization for women in business.

The International Virtual Women's Chamber of Commerce, a global organization that caters to businesswomen who want to take their ebusiness to the next level, has quickly captured the attention of the online women in business community. The premier women's chamber expert mix of virtual meet and greets, business matchmaking (alliances and joint ventures) and 24/7 online ebusiness support has made it the Internet's leading organization for women in business.

IVWCC's high-powered complimentary services – company news spotlights, mastermind groups, virtual commercials, niche women's market showcases, full page business profiles and Rolodex listings -- has helped it to create a recipe for online business success for its members. For more information on how your business can benefit from becoming a member of the IVWCC.

Additional key players

International Virtual Women Chamber of Commerce

Sam101.com

My Purpose Finder