SupportSoft Opens India Sales Operations

SupportSoft, Inc. (NASDAQ: SPRT), a leading provider of Real-Time Service Management (RTSM) software, has appointed Anurag Gupta as Regional Manager of Sales, India

Bangalore (PRWEB) August 21, 2004 -- SupportSoft, Inc. (NASDAQ: SPRT), a leading provider of Real-Time Service Management (RTSM) software, has appointed Anurag Gupta as Regional Manager of Sales, India. In his new role, Anurag will be responsible for developing a direct sales presence for SupportSoft in India. This appointment underlines SupportSofts strategic commitment to India as both an R&D centre and an opportunity for sales growth.

A seasoned sales executive with a multi-disciplinary background, Anurag has over ten years of successful management experience in sales, channel management, marketing, and business development at Digital Equipment, Compaq Computer, CA (Computer Associates) and most recently, Intertec Systems in Dubai. A graduate of the University Visvesvaraya College of Engineering in Bangalore, he has managed enterprise IT software sales, projects, consulting and outsourcing across India and abroad.

Anurags strength lies in his proven ability to contribute to a young business operation and make it successful in a short span of time. His customer passion and belief in strong channel partnerships is what makes him an especially valuable addition to the SupportSoft team," said Craig Chatterton, country manager for SupportSoft India.

With the addition of the Companys new sales capability, Anurags hiring marks the next evolution of SupportSoft in India. In the less than 12 months since we opened our doors, we have built a high quality R&D and professional services team. Its now time to extend the benefits of these and other SupportSoft solutions into the India business market, so that local enterprises can realise the same benefits that other companies have realised with our products worldwide," Craig added.

Anurag joins the SupportSoft India team of over 40 people, expanding the Companys centre of excellence in Bangalore.

About SupportSoft
SupportSoft Inc. (Nasdaq: SPRT) is a leading provider of Real-Time Service Management (RTSM) software designed to accelerate and automate enterprise technical support, customer service and IT infrastructure management. Enterprises that have purchased our products and services include: ADP, Bank of America, Cisco Systems, IBM, Procter & Gamble, Siebel Systems, Sony and Thomson Financial. Managed service providers that have purchased our products to provide outsourced services to enterprises include: Accenture, ACS, CompuCom, CSC and IBM Global Services. Digital service providers incorporating our software into their service offerings