Email Hosting Provider Updates Privacy Policy to Ensure Protection of Customer Data

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Excedent Adds Privacy Safeguards for Customers and Service Provider Partners

– Excedent Technologies, the leading provider of managed email hosting with integrated security threat prevention, today announced that the company has amended its privacy policy to properly reflect its privacy promise to current and future customers. The policy aims to ensure customers that their data will not be used for anything other than to provide them with the best possible email hosting and related services.

Excedent provides business-grade email hosting services with integrated anti-Spam, anti-virus and Webmail access to more than 2,500 businesses worldwide. The company offers domain-based email services ([email protected]) directly to small businesses through its subsidiary company,, as well as through its expanding reseller channel of service provider partners. All email services are free of advertising and are backed by the company’s customer-focused privacy policy. The policy specifically states the following:

At Excedent Technologies, Inc. and, we respect our users’ and clients’ right to privacy with regards to the use of their email and our Web sites. We have adopted an email privacy policy that we hope provides the greatest possible privacy to our users and clients, assuming they are not using our services to conduct unlawful activities. Our privacy policy makes the following commitments:

We will not use client or user information for any purposes other than to provide the best possible hosted email and related services. More specifically, we will not share user or client information with third parties in ways other than disclosed in this policy. Additionally, we will not employ technology to read email messages in order to target, display or send marketing ads based on the content of those email messages.

“At Excedent, we do everything in our power to ensure the protection of our customers and their email-related data,” explained Patrick Matthews, Chief Executive Officer at Excedent Technologies. “We take privacy issues very seriously and we will never infringe upon the rights of our customers. Our mission is to provide our customers with the best possible email hosting services, without any privacy concerns, risks or distractions.”

Updates to the Excedent privacy policy came shortly after Google, one of the world’s largest search engine, announced that they would be entering the consumer email market with a strategy to more effectively target their keyword advertising. Google will scan incoming email messages and display advertisements based on the conversations between email users. This announcement has put Google in the spotlight of privacy advocates who believe that their advertising supported business model presents a potential invasion of privacy to system users.

“There are several free email providers with advertising supported business models that do offer respectable services,” commented Matthews. “With Google entering that space, we needed to make sure that email users understand the difference between advertising supported and business-grade email. Those differences start with the privacy policy.”

The new Excedent privacy policy can be found online at

About Excedent Technologies

Excedent Technologies is the leader in managed email hosting. The company equips service provider partners across the entire business spectrum with the ability to resell hosted email accounts protected from Spam, computer viruses and other security threats facing corporate email systems. Excedent manages this mission critical communications infrastructure, freeing up personnel resources and eliminating the need for partners to purchase email-related hardware, software and security services. The company is privately held and profitable, serving more than 2,500 resellers and customers worldwide. For more information, please visit or call 866.EXCEDENT (866.392.3336).

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Trevor Winters
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