(PRWEB) September 15, 2004
Tamarac, FL Talk2Rep call centers and contact management services have won the 2004 Rising Star awarded from Customer Interaction Solutions Magazine as one of the "Fastest growing call center companies". Talk2Rep realized a 54% growth servicing clients in healthcare, publishing, technology, retail and financial markets.
"Many corporations and some government agencies continue to seek a high quality, hi-tech resource without the expense burden of maintaining and managing their own call center infrastructure," said Jim Ryan, CEO of Talk2Rep call centers. We have also realized an increase in language services specifically in Hispanic telemarketing and customer services, given our South Florida footprint, many organizations look for a firm that has a track record penetrating this market.
In addition to typical requests for call center services, we have realized in increase of 34% from 2003 from Clients interested in conducting surveys, database cleansing and updating. This is an clear indication that survey modeling and customer profiling are becoming a crucial step to subsequent marketing even for such channels as direct mail.
"We are proud to receive this award from our industry trade magazine, this growth represents a mutual commitment to and from our valued clients and certainly dedication and hard work from our Talk2Rep call center employees," Ryan said. New businesses that have recently signed on to Talk2Rep Call Centers include Sears, Blue Cross Blue Shield and several other accounts.
Talk2Rep corporate headquarters is based in Tamarac, Florida and has been providing call center and telemarketing services since 2001.
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