Ridgeland, MI (PRWEB) September 20, 2004 -
NetworkStreaming, a leading developer of remote control support software, today announced the release of its hardware Gateway appliance. The Gateway offers a turn-key solution for effective technical support.
ÂOur new Gateway appliance will enable support representatives to log in from anywhere in the world and then remote control virtually any computer worldwide simply by directing the remote user to a link on the support repÂs website,Â said NetworkStreaming CEO, Joel Bomgaars.
Nathan McNeill, NetworkStreaming COO, said, ÂThe Gateway offers an incredible level of functionality in a solution that can be deployed just by plugging in a cable. It offers to the enterprise a means of deploying and managing help desk support with minimal infrastructure needs or continuing cost. Â
NetworkStreaming plans to use the Gateway as the architectural core of its product line. ÂWe want to offer with the Gateway a single, cohesive solution, whether the solution is our core remote support product, SupportDesk, or something much more far-reaching. The Gateway is a solid platform for online collaboration and data transfer that will enable us to build integrated new products and extend our current productÂs functionality,Â said McNeill.
ÂThe Gateway is a result of NetworkStreamingÂs constant focus to offer superior products and services at a cost that produces a strong ROI,Â said Bomgaars. As with other NetworkStreaming products, the Gateway comes with a full thirty day money back guarantee. Maintenance for the Gateway appliance is covered under NetworkStreamingÂs Maintenance and Renewal Program
NetworkStreaming, a leader in remote control software is committed to simplifying support solutions. The company offers hardware and software products designed to minimize setup and maintenance, while maximizing return on investment. For more information on NetworkStreaming, please visit http://www.networkstreaming.com . A free trial of NetworkStreamingÂs software is available at http://www.networkstreaming.com/trial .
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