Announcing an Enhanced Asset Management Software From NetSupport

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New release of enhanced enterprise management software, NetSupport DNA; offering unrivalled hardware and software inventory, software distribution, application and internet metering, web based helpdesk and best of breed remote control functionality.

says Marcus Kingsley, Group Marketing Manager, NetSupport.

According to the Stamford, CT-based research firm Gartner, Inc., IT asset management will rank as one of the top five priorities for CIOs through 2006. Historically, tools for managing IT assets and the overall organisational IT infrastructure have remained beyond the budget of most small to mid-sized companies. With the release of NetSupport DNA 2.0, Dynamic Network Administration software, IT professionals at such organisations now have an affordable and cost effective alternative offering a simplified implementation path.

The Gartner report revealed that a majority of organisations do not have efficient ways of keeping track of their IT assets," says Marcus Kingsley, Group Marketing Manager, NetSupport. "Given that IT assets account for the largest proportion of the overall IT spends, ensuring these assets are properly managed and maintained is a high priority for any organisation where TCO (Total Cost of Ownership) is high on the agenda. Aside from the personal responsibilities and related penalties for company directors in respect of software licencing, without effective asset management, other critical dangers such as system downtime, over payment on leasing arrangements and poor customer service become very real threats."

With NetSupport DNA, IT departments at small and medium-sized firms can know what hardware and software they have in place, monitor application usage, budget more accurately for upgrades, improve their in-house IT support and performance and even track Internet usage - all resulting in greater efficiency and reduced IT costs.

The new version of NetSupport DNA 2.0 features a software distribution warehouse designed to reduce network congestion. NetSupport DNA 2.0 also includes a new application packager utility, hardware and software history, inventory for remote users and the option to manually input hardware items such as peripherals. Enhancements include expanded file search and an import and export function in the database maintenance tool.

NetSupport DNA 2.0 includes hardware and software inventory, software distribution, application and web metering, query-based reporting, a help desk component and market leading remote control functionality. As an out-of-the-box solution for IT managers, NetSupport DNA eliminates hidden implementation and training costs and offers unbeatable ROI in the form of greater organisational flexibility, improved productivity and improved customer and user satisfaction.

"With just a few clicks, IT managers can learn how many computers on their network have Windows '98 loaded, how many users go to certain URLs and for how long, who uses which applications more than once a week, and so on," says Kingsley. "NetSupport DNA suits the needs of IT departments that have tight budgets, less manpower and less time in which to accomplish more tasks."

About NetSupport Ltd

Headquartered in The UK, NetSupport specialises in the development of commercial software packages to manage and support Local and Wide Area Computer Networks. Its flagship products are the highly successful NetSupport Manager Remote Control and PC Management package, NetSupport DNA, offering advanced Enterprise Asset Management and NetSupport School, the leading interactive classroom and training software solution. NetSupport and its derivatives are sold worldwide and enjoy market leading status in many countries.

For more information, contact:

Marcus Kingsley

Group Marketing Manager

m.kingsley@netsupportsoftware.com

+44 1778 382270

press@netsupportsoftware.com

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