Arrow Fabricare Marks Milestone in Specialty and Fashion Laundry Services

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Arrow Fabricare specializes in luxury dry cleaning services including fashion, leather and fur care.

A diversified, third-generation family-owned business, Arrow Fabricare provides the Kansas City metro area with specialty fashion dry cleaning and laundry services. Through the years, Arrow’s Leathercare division has gained national recognition and is recommended by nearly 100 manufacturers for wholesale and retail leather cleaning and dyeing and fur and leather repair services via mail order. Arrow’s Blanc Plume French Laundry Division operates a separate national mail order service for cleaning delicate and luxury linens.

Arrow Fabricare Services marks its 90th year milestone in Kansas City, Missouri, with a newly expanded building. The business continues to inspire competitive admiration for the top-rated quality of its many specialty customer services. A recent site and operations review by the Prestige Management Group rated Arrow an average of 9, scale of 10, in a comprehensive analysis. Supporting this peer finding, customer comments from across North America, and surveys conducted in Kansas City, rank Arrow “highest in customer satisfaction.”

For the third time in 15 years, Arrow has remodeled its building and added space. The expansion adds 6,300 sq. ft. to the existing plant and houses a refrigerated fur storage vault, an expanded leather and fur cleaning and repair area, a new shipping and receiving work area and a new truck dock. By reconfiguring work areas and production lines, the new addition allowed for more than doubling and upgrading the employee breakroom and meeting area space.

“The additional space is making a world of difference in every area of the business,” says Bruce Gershon, president. “We’ve been in cramped space for a couple of years while we’ve moved forward with the plans to expand. The new space is inspiring us to continue our improvements, including the implementation of a company-wide Six Sigma quality process.”

“This business is proof that American free enterprise is the best method to build value,” says Gershon. “Ninety years ago in his tailor shop, I’ll bet my grandfather couldn’t have dreamed of expanding the Arrow customer services to the extent that exists currently.”

For specialty laundry and luxury fashion, leather, fur and special occasion dry cleaning needs, visit Arrow Fabricare’s website at http://www.arrow-care.com

Media journalists can visit Arrow Fabricare's media site at http://arrowfabricare.com/media/resources.html

Contact:

Shirley Quastler

816-931-2452

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