Five Star Rating for University of Health Care Medication Errors Program

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UniversityOfHealthCare is a book, CD, and web publisher of healthcare and management titles. Foreword Reviews awarded its Medication Errors program five stars. This program teaches about the background of the medication errors problem and every link in the chain of command where patient safety medication errors could occur, and what can be done about them.

Foreword Reviews gave the UniversityOfHealthCare Medication Errors a five star book/CD review rating.

This program is available in the following formats:

The program is made for everyone in the healthcare system who plays a role in production or delivery of medications: pharmaceutical and medical device manufacturers, doctors, pharmacists, nurses, administrators, public health officials, and even the patients. It comes with nursing continuing education credits. The unabridged review is reprinted below.

UniversityOfHealthCare is a total e-learning solutions provider for management and healthcare. Its services include implementation of a learning management system, consulting, hundreds of web-based courses, and manual and CD publishing. For example, it has unique series on Bioterrorism, JCAHO and OSHA compliance, HIPAA training, Leadership, and much more.

The UniversityOfHealthCare website is and the CD catalog is at That page has a link to slide shows of screen shots from the courses. Group sales:

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Medication errors come in many varieties. For example, seeing a list of numbers well above 200 beside patient names, a nurse mistakes room numbers for blood sugar results and administers insulin to each patient. In another case, a nurse misinterpreted the verbal order "Increase Lasix to 40 an hour" as 40 ml an hour instead of 40 mg. For nearly 15 hours, the patient received a tenfold dosage of medicine.

In the above examples, the patients survived. In many other cases, such mistakes have all too often proved fatal. As part of the UniveristyOfBusiness' Interactive Training Library, Medication Errors sets out to implement steps that can prevent most, if not all, of these tragic errors. The manual and CD accomplish their goal by describing the scope of the problem, identifying major causes and types of medication errors, and then by identifying and explaining possible solutions to these mistakes.

Errors can occur while tracking, prescribing, transcribing, or dispensing medication, or errors can be administrative. Each of these possibilities is fully explored in the program, where real-world examples are provided, and lists of causes and solutions outlined. These topics are presented in a professional yet readable fashion.

The manual provides a quick reference to important points, while the CD-Rom features the main body of the text. The CD is interactive and includes graphics and video that enhance the learning experience, along with periodic questions allowing users to test their knowledge. The manual and CD have the same basic structure: Introduction, The Problem, Major Causes, Types of Errors, Solutions, and a Conclusion. The CD allows users to go further by taking a graded exam. If they pass the exam, they will be taken to a certificate page where they can print out their certificate.

Cyndie Koopsen and Caroline Young, two of the authors of Medication Errors, have a combined total of more than forty years experience in the health care field. They are also the founders of ALLEGRA Learning Solutions, which provides online professional continuing education and distance education courses. The third author, Daniel Farb, holds an M.D. from Boston University and is the CEO of UniversityOfHealthCare and UniversityOfBusiness.

Vital to those in the health care profession and alarming to those who are not, Medication Errors is a well-researched and informative program that can help to identify and avoid what are mostly preventable, and sometimes costly, mistakes.

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Judy Terracina
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