(PRWEB) October 23, 2004
The SatCon 2004 exhibition in New York will mark the global launch of Parallel's satellite network management suite, SatManage. The vendor independent suite uses groundbreaking visual correlation to allow at-a-glance analysis of network problems and trends. Advanced automation can close up to 70% of network trouble tickets without any intervention from an operator.
SatManage also uses a colour-coded display to show changes in signal strength, while other components monitor network traffic and latency. With all this information at hand, preemptive action can be taken to limit any negative impact on the business. SatManage works in addition to any monitor and control software already in place.
"This is an historic moment in satellite network management," said Tim Moore, Director, Parallel. "For too long, organisations trying to manage satellite networks have struggled with tools designed for terrestrial networks. Satellite networks have unique problems such as Sun outages and signal degradation, which must be managed to ensure optimum network performance."
Fellow Director, James Dell added: "The global launch is an exciting moment for both Parallel and the industry.
"SatManage is designed to be fully compatible with satellite technology and has already provided existing customers with a superb ROI. Even on the largest and most complex of global satellite networks, SatManage has proved its worth by reducing the firefighting of problems and number of costly engineer site visits."
The suite has already been recognised by top industry awards. SatManage has been named a finalist for the Computing Awards for Excellence, Business Product of the Year category. The Auto Helpdesk component was also named a finalist in the Best Use of Technology category of the European Call Centre Awards.
SatCon takes place at the Jacob Javits Convention Center on 26-27 October, and full demonstrations of SatManage from Parallel's award-winning consultants will take place at Booth 512. SatCon is produced by JD Events and focuses exclusively on the applications of satellite technology for existing and emerging growth sectors.
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