London, UK (PRWEB) November 10, 2004
As networks continue to evolve, growing in capability and complexity, a diverse range of platforms, protocols and physical assets provide PC Management and Remote Control Software solutions with the continuous challenge of being able to offer support to a variety of configurations ensuring that critical IT infrastructure is available when needed most.
NetSupport Manager v9 builds on its market leading status by offering enhanced platform support with the inclusion of full Linux and Pocket PC compatibility to compliment its existing Windows and Macintosh* support.
ÂWhilst the signs of recovery for the IT sector are now clearly visible, budgets still remain under pressure. Consequently, organisations demand economies of scale, selecting single box solutions to perform a plethora of tasks which traditionally would have been handled by a number of vendors.Â says Marcus Kingsley, Group Marketing Manager, NetSupport. ÂWith this latest version, we are now in the enviable position of being able to offer comprehensive support to the full spectrum of standard platforms as well as catering for the unique PC user geography that todayÂs organisations utiliseÂ.
NetSupport Manager 9.00 also introduces a range of feature enhancements including ÂMonitor ModeÂ detailing a thumbnail view of all remote PCs, a ÂWhiteboardÂ function where a range of screen highlighting tools are available to aid training within a chat / multi-chat session, significant performance improvements and an overall revision to the user interface.
ÂWith this latest release our efforts have not concentrated entirely on providing a more efficient technical support offering but also attention has been placed in harnessing the evolution in working practises, specifically embracing the concept of mobile working and delivering secure yet efficient connectivity for this purpose.Â Kingsley continues. ÂNetSupport technology is about offering unbeatable ROI, giving organisations large or small greater organisational flexibility, improved productivity and improved customer and user satisfactionÂ.
(* Mac support compatible with VNC Client)
About NetSupport Ltd
Headquartered in The UK, NetSupport specialises in the development of commercial software packages to manage and support Local and Wide Area Computer Networks. Its flagship products are the highly successful NetSupport Manager Remote Control and PC Management package, NetSupport DNA, offering advanced Enterprise Asset Management and NetSupport School, the leading interactive classroom and training software solution. NetSupport and its derivatives are sold worldwide and enjoy market-leading status in many countries.
For more information, contact:
Group Marketing Manager
+44 1778 382270
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