Maitland, FL (PRWEB) November 10, 2004 -
Galvanon, the patient experience company, recently announced a partnership with VHA Southwest to provide patient self-service kiosks to VHA SouthwestÂs 67 member organizations. Dubbed MediKiosk, the kiosk solution automates patient check-in and check-out processes, reduces administrative costs and improves patient satisfaction.
In many ways, MediKiosk resembles the airline ticketing kiosks that have created such dramatic improvements at airports nationwide. Like the airline kiosks, MediKiosk streamlines administrative processes by allowing individuals to check-in with a simple swipe of their driverÂs license, credit card or membership card. MediKiosk then takes this information and relays it to the organizationÂs hospital information system or physician practice management system to eliminate time spent on redundant data entry and substantially reduce the risk of patient misidentification.
According to Joyce Grant, Practice Manager of the Baylor Sammons Breast Imaging Center, one of the early adopters of MediKiosk, ÂOur number one patient complaint has always been the fact that the patient must complete the same paperwork every time they come to the Center for studies. MediKiosk resolves this problem because once the patient completes demographic, insurance and history information it is stored electronically and all she need do on her next visit is to update the information! I feel this is certainly the way of the future as well as a tool to provide excellent customer service."
ÂThe hospitals and health systems of VHA Southwest are among the most innovative and patient-focused organizations in the country. They deserve a more effective alternative to paper forms and clipboards,Â said Marge Montgomery and Cyndy Remsing, Vice Presidents for VHA Southwest. ÂEspecially in the age of increased workloads, HIPAA and changing patient expectations, our healthcare organizations demand a solution that can help them meet their challenges head-on.
ÂThat means a solution that can help them work smarter, maintain the security of patient information and serve patients more effective Â a solution like GalvanonÂs MediKiosk,Â they said.
GalvanonÂs CEO, Clynt Taylor says the MediKiosk solution Âwill change the way healthcare is administered. The automation Galvanon has introduced to the medical community will save thousands of staff hours, and allow the medical professionals to do what they do best Â administer care to the patients. Partnering with VHA Southwest allows us to make these solutions available to leading hospitals serving thousands of patients each year in Texas.Â
Galvanon helps healthcare organizations enhance the patient experience at home, in the hospital and in the physician's office. Innovative solutions such as kiosks, web self-service applications, and CVM software streamline everyday patient interactions and improve patient flow through the healthcare process. For more information, visit http://www.galvanon.com/healthcare.
About VHA Southwest
VHA Southwest is a regional health care system of VHA Inc., a nationwide network of leading community-owned health care organizations and their affiliated physicians. VHA provides information, products and services to help member organizations improve performance in community health, clinical effectiveness and operational efficiency. VHA Southwest coordinates these resources locally and develops customized programs and services that support the needs of its members and their communities. For more details, go to http://www.vhasouthwest.com.
Photographs, executive interviews and system demonstrations available.
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