Australian First Launch of Hosted Microsoft CRM

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Triveni Infotech today launched their 'CRM CONNECTED' service which provides fully hosted Microsoft CRM solutions. The managed ASP service includes hardware, software, project management, software customisation and on-going support.

Building on their extensive ASP success and in response to increasing SME demand for hosted Customer Relationship Management (CRM) solutions, Triveni Infotech Pty Ltd, a Microsoft Certified Partner, unveiled CRM CONNECTED as a hosted Microsoft CRM solution in an Australian first today.

“SME customers wish to simply run their business and outsource IT solutions to a professional ASP like us who can provide security and confidentiality", said Richard Parkin, Business Development Manager. "We decided to enter the CRM market with Microsoft since we are a Certified Partner and were recently nominated as Microsoft Platform Solution Partner of the Year (Small Business)-Finalist 2004".

Triveni have amassed valuable experience in rolling out their package solutions JOBMAX and GEMS as managed applications on a Windows 2003 hosted platform to over 1200 users across Australia. Based on their expertise in offering security and privacy-sensitive hosted solutions, Triveni Infotech's hosted model was showcased in the Australian State Government pavilion at the recent ASIA-IT 2004 Expo in Bangalore, where it attracted considerable international interest for its robustness and fast response.

"While the Microsoft CRM application may be easy for end users, setting up the IT infrastructure can be a challenge for even highly experienced in-house IT professionals", say Triveni's Microsoft Certified CRM Professionals. "This is where the CRM CONNECTED hosted model comes into its own”.

With CRM CONNECTED the customer benefits from low up-front capital cost, rapid implementation, Australia-wide accessibility and instant information sharing. In addition to the configuration, integration, and deployment of the hardware and software platform, Triveni Infotech provides ongoing support as an integral part of the hosted service.

Founded in 1996, Triveni Infotech Pty Ltd (ABN 25 008 035 498) is a certified Microsoft ISV and CRM Partner which provides software services, database product development, managed hosting services, professional training and on-line support for clients throughout Australia.

For more information, please visit: http://www.triveni.com.au

Contact Information:

Mr. Sunny P. Chandra

Managing Director

Triveni Infotech Pty Ltd

+613 9667 2700

http://www.triveni.com.au

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Sunny Pratap Chandra
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