Enron E-mail Reveals E-mail Liability Remains A Significant Risk, According to InBoxer Study

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Audiotrieve CEO Roger Matus Presents Â?Monsters in Your MailboxÂ? at Inbox East 2004 Conference

E-mail is not confidential, poses a liability risk, and can cause considerable damage to a company’s reputation if not handled correctly. These are the basic findings of a study conducted by Audiotrieve, LLC, producers of the award-winning InBoxer spam filter. Roger Matus, CEO of Audiotrieve will be presenting “Monsters in Your Mailbox – An Enron Case Study” today at Inbox East – The E-mail Event, in Atlanta.

The results were drawn from months of study by the Audiotrieve team conducted on Enron e-mails that were released by the Federal Energy Regulatory Commission (FERC), many of which reveal the culture that led to Enron’s downfall. Actual examples of these damaging e-mails will be presented.

The results are alarming and should cause concern for corporations of all sizes. Even though FERC removed about 8% of the database because it contained personal information, such as social security numbers and salary charts, risks still remained. The study revealed tens of thousands of Enron emails (4% of all the emails available to study) contained inappropriate materials, including pornography, disparaging racial comments, and offensive jokes that could have led to law suits. Of all the emails studied, 8% included personal content including emails about medications and ailments. With the onset of legislations such as HIPAA, Gramm-Leach-Bliley, Sarbanes-Oxley and EU privacy, to name a few, corporations can be held accountable for such email communications, making employers responsible for wrongful acts of an employee.

The purpose of the study was to identify the extent and nature of e-mail risk. Using language technology Audiotrieve implemented in the InBoxer product, the team classified the messages based on language content and found e-mails containing confidential information, personal details and inappropriate content.

“As the case study findings will show, vicarious liability can apply to all companies, large or small, and many are paying for it in high- profile workplace lawsuits,” remarked Roger Matus, co-founder and CEO, Audiotrieve. “Clearly, there is a need for technology that can address this problem and ensure that company e-mails, both inbound and outbound, are in compliance with existing legislation and company policy to avoid this kind of embarrassing and damaging situation.”

Utilizing the existing technology in InBoxer, Audiotrieve is currently developing a solution that will address the problems detailed in this study, and plans to announce a product in 2005 that will effectively help corporations of all sizes to manage risks associated with

outbound email. For more information, please visit http://www.audiotrieve.com.

About Audiotrieve and InBoxer

(Audiotrieve, LLC (http://www.audiotrieve.com) creates products and services using language technologies that filter, sort, index and retrieve information that cannot be found easily using traditional means. It was founded by veterans of the speech recognition and language industry, who are experts in their fields. They apply their expertise to areas where language technology can provide a competitive advantage.

The award-winning InBoxer spam filter (http://www.inboxer.com) is the company's best known product with sales on six continents. Unlike other antispam products that use rules, lists, challenges or other indirect methods, InBoxer looks for the language of spam. Audiotrieve also applies InBoxer's sophisticated language technology to filter mail messages for a wide variety of subjects, including compliance issues.

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Roger Matus