Carol Verret Consulting and Training Adds New and Improved Services for the Hospitality Industry.
Tony D'Anglo and Kathy Sparks join Carol Verret to round out the services of sales and customer service now being offered.
(PRWEB) December 14, 2004 -- Carol Verret Consulting and Training (CVCT), a leading Hospitality Industry consulting company, announced that they have expanded their services to include two new consultants and three new additional business offerings.
Tony D'Angelo brings over twenty-five years in the hospitality industry in hotel operations and human resources. His positions have included start up leadership roles for both Crowne Plaza and Embassy Suites Hotel brands, multi-unit director for 18 full-service, upscale hotels, corporate food and beverage director and vice president of human resources for an international hotel management company.
In light of Tony's expertise, additional free HR auditing tools are available on the Carol Verret web site at www.carolverret.com
Kathy Sparks, a ten year IT professional, Certified Professional Virtual Assistant and Microsoft Web Presence Developer offers online presence development and web positioning services for the hospitality industry.
In addition to the human resource services, online presence development services, Carol Verret Consulting has also added Performance Management Systems, Employee Retention Strategies, Employee Opinion Surveys and Executive Team Development.
"We are very excited to bring these new services to the hospitality industry enabling us to round out the complete hospitality management needs through these partnerships, as it enhances our overall ability to help our industry, enhancing their positions during good times and helping them perform efficiently in our unpredictable economy and down times." says Carol Verret, President, who continues to manage the daily operations of CVCT.
CVCT continues to provide a high level of sales, customer service and management consulting and coaching support to its existing client base. "These organizational enhancements have advanced our ability to provide our clients the services to they need for success," adds Verret.
Carol Verret and Associates Consulting and Training (CVCT) -- is a company that provides sales, marketing, customer service and management coaching services primarily but not exclusively to the hospitality industry. Since 1999, we have provided hotel sales training and consulting through seminars, consultations and web casts. Our mission is to provide cost effective tools and strategies that enhance the effectiveness of Sales and Marketing Professionals, Hotel Managers, and service oriented teams.
Verret, Owner of Carol Verret Consulting & Training, is a twenty-year veteran of the hotel industry. She arrived in Denver in the midst of an economic downturn and quickly established herself as an expert in sales and marketing in hotel turn-around situations, applying her formula for REVPAR improvement. To learn more about Carol Verret, Consulting and Training, visit her web site at http://www.carolverret.com Send email to carol@carolverret.com
Contact:
Carol Verret
Carol Verret, Consulting and Training
Voice: (303) 618-4065
Fax: (303) 581-5706
Email: e-mail protected from spam bots
Web: http://www.carolverret.com
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