Digisoft Computers, Inc. and Call Compliance Inc. Announce Seamless Integration Between Call Center Software Product Suite and Do Not Call Technology
TeleBlock® -- Advanced Do Not Call Technology Now Available With Telescript, Contact Center Software Solutions
New York, NY (PRWEB) December 6, 2004 -- Digisoft Computers, Inc., developers of leading call center management software applications, today announced that their suite of call center software solutions work seamlessly with Call Compliance, Inc.s TeleBlock® system.
Digisoft offers a complete call center software solution including a predictive dialer component, which is now fully integrated with TeleBlock® and its accompanying Do Not Call technology. Telescript clients utilize this call center product suite to cultivate, develop and maintain profitable client relationships at a reasonable cost. TeleBlock® provides the comprehensive guarantee required to assure companies of strict compliance with todays federal and local Do Not Call regulations while enabling corporations to focus on their primary task -- communication.
Digisoft is a recognized leader in the teleservices industry, and Call Compliance is proud to be able to include Digisoft as one of our strategic partners," said Stefan Dunigan, VP of Operations at Call Compliance. Furthermore, Digisofts best of breed call center technology is a perfect fit for Call Compliances state of the art call blocking technology," added Dean Garfinkel, Chairman of Call Compliance.
TeleBlock® Do-Not-Call Blocking System is the only blocking product that automatically screens and blocks outbound calls in real-time against available federal, state, wireless, third party and in-house Do-Not-Call lists within the network infrastructure of a participating telephone company. TeleBlock® seamlessly integrates with the Telescript predictive dialer through its use of DNC specific Special Information Tones (SIT), or tritones, embedded in the restricted number" recordings, which allows for identifiable disposition of blocked numbers.
Digisoft is eager to offer this service to our clients in an effort to maintain compliance with new predictive dialing and Do Not Call regulations," remarked Robert Garber, Executive Vice President of Digisoft. Combined with our call center solution, customers can be certain they are receiving a feature-rich solution that enables them to proceed in a compliant manner whereby they are abiding by the newly regulated call center environment."
About Digisoft
Digisoft Computers, Inc. manufactures leading call center, predictive dialers and CRM software solutions. Digisofts Telescript was first released in December 1989 and currently supports call centers in twenty-three countries on four continents. eTelescript, a web-based call center application was recently released to serve the internet call center market. With 17 industry-bestowed awards, Digisofts products are widely known as a flexible, robust system designed to immediately increase call center productivity.
For additional information, please contact Andrew Davidson at 212-687-1810 x 105 or visit http://www.digisoft.com.
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