Professional Development Expert Explains How to be a Good Manager

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Executive Coach Jim Jenkins says smart companies will focus on management development in 2005.

According to Jim Jenkins, an executive coach and president of the training and professional development consulting firm Creative Visions Consulting ( in Frederick, MD, employee retention – along with the healthier bottom line accompanying that – depends on both training and coaching of supervisors and managers. Whether the economy is stumbling or sprinting, studies consistently show that bad experiences with their manager is the #1 reason for employees looking around for another place to work.

“Knowing how to manage staff isn’t a skill people are born with,” notes Jenkins. “With training, people can learn the principles of managing so that talented employees prefer to stay. But that isn’t enough. Within ten days, most people have lost 90 percent of what they learned in training. When coaching follows training, the lessons stick, and new habits become solid.”

Since coaching is a relatively new option for helping training to stick, Creative Visions Consulting offers a free downloadable white paper on the value of coaching in business that summarizes research on the typical return on investment of coaching. In one study that conservatively measured ROI, coaching delivered five dollars in benefit for every dollar spent. Another study found a return on investment from coaching of 529 percent; when employee retention costs and benefits were included in that calculation, the ROI rose to 788 percent.

Creative Visions Consulting’s white paper, “Creating Sustained Success: The Value of Coaching in Business,” is available at no cost from . The white paper also includes guidelines for selecting a coach.

Emphasizing tangible and lasting results, Creative Visions Consulting provides professional development training and coaching on how to be a good manager to clients like Wells Fargo, Booz Allen Hamilton, Gold’s Gym and Bearing Point. For more information, visit or call 866-322-8263.

Creative Visions Consulting,

905 W. 7th Street #329

Frederick MD 21701


Jim Jenkins


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Jim Jenkins