RocketVault™ Online Backup Service Ushers in New Generation of Restore Speeds and Data Security

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Intradyn Announces Network of Service-Provider Partners in the U.S. and U.K.; Encrypted Offsite Storage for Disaster Recovery and ILM Now Affordable for Small or Midsized Businesses (SMBs)

Intradyn announced today the launch of a network of service partners offering a revolutionary online data backup service using its award-winning RocketVault™ backup and archiving appliance. The service gives small and midsized businesses (SMBs) significant advantages compared to other online backup services available to them today – specifically, lightning-fast restores and advanced data security – both lacking with traditional online backup services, often called e-vaulting or electronic vaulting.

“Customers of existing online services are living in a world of slow restores and a false sense of security,” said Gary Doan, Intradyn founder and CEO. “The RocketVault™ appliance, combined with the companion offsite service provided by our partners, is a whole new breed of solution.”

The appliance/service solution offered through Intradyn’s Certified Managed Service Provider Program enables both secure onsite and secure off-site backup. It is an end-to-end managed system with an appliance onsite and the service provider managing offsite backup. As such, it removes the need for the customer to staff and operate its own remote disaster-recovery site. Onsite backup resides at the customer site on their own RocketVault™ disk-based appliance. Offsite backup is achieved via the RocketVault™ sending the customer’s encrypted data to the service provider’s remote site for disaster recovery purposes – as protection against fire, flood, or other damage at the customer’s own site. The data can be stored both locally and remotely in AES 256-bit encrypted form, the highest level of protection available.

“We encrypt the complete backup – not just the data as it’s being transmitted, as other online services do, which they then unencrypt at the destination. In that approach, the customer’s data is not fully protected on the remote storage server,” Doan said. “With the RocketVault™ solution, the encrypted files are 100% secure, on both the local and remote storage. This kind of security just hasn’t been available for small or midsized businesses till now – and we make it affordable, too.”

Because the data is backed up redundantly, both onsite and off, the customer can do restores at lightning-fast network speeds locally – not at the slow line speeds common with connections to a remote service provider. “For example,“ said Doan, “a restore is up to 400 times faster with local 100-gig Ethernet LAN speed, compared to doing it over a 256K DSL line from a remote location.”

The Growing Backup Market

Industry vendors now say the SMB market accounts for more than half of all IT spending. In addition, IDC research shows that 53% of organizations either don't have a backup strategy at all, or rely on users to back up to a network drive.

“Corporate data is just as important to an SMB as it is to the largest enterprise, and so are the recovery services that protect it,” said Mike Karp, senior analyst at Enterprise Management Associates. “Unfortunately, despite the fact that the SMB marketplace shows high growth and high need, the industry still has made relatively few services available to it. The RocketVault appliance would seem to stand alone as a provider of high performance set-it-and-forget-it backup and recovery services for the SMB market. That, plus its inherent capabilities as a target for data migration, make it an effective dual-purpose offering at a highly competitive price.”

The new RocketVault™ backup service service facilitates information lifecycle management (ILM), by allowing the customer to migrate data by moving it to the offsite service provider, who can then ship it back on lower cost tape or long-life optical storage media for archival purposes.

The RocketVault™ “Certified Managed Service Provider Program”

Intradyn’s network of service providers is being launched with several certified partners, each of which has completed training and is actively selling the solution in its respective market. “The market for offsite SMB backup services is huge,” said Intradyn’s Doan. “There are 5 million such businesses in the U.S., and 8 million worldwide. With that much opportunity, and such a growing awareness of the need for better backup, we expect our partner network to expand rapidly.”

In short, the service provides the customer with four important benefits that are not available collectively with any other online backup service:

• Stores data locally in addition to remotely (faster restore)

• Provides real encryption (not just a secure line)

• Has more data management features (managed by user and/or service provider)

• Safer (local and remote redundancy)

All of these are provided with minimal upfront investment. Pricing for the RocketVault™ appliance begins at $1495 MSRP.

Intradyn’s partners in the new program include the following:

Savvy Networks Inc., Tarrytown, New York

http://www.savvynetworks.com
Christopher Furey, CEO: “Savvy has been a provider of managed online backup services since 1998. Over the years, we have tracked and tested most of the data protection solutions in the marketplace. With RocketVault, Intradyn has taken a truly revolutionary step to bridge the gap between onsite and offsite backup solutions. RocketVault obsoletes tape in one neat little box. It combines the benefit of fast, reliable, local restores with the peace of mind you get knowing

your critical data is safe offsite. You simply can't find a more effective solution for the money.”

Synapse2, Douglas, Isle of Man, UK

http://www.synapse2.com Colin Sheard, managing director: “In developing our offsite storage service, we were looking for a data protection solution for small and enterprise-level businesses, which would allow them to outsource the management and protection of their business data inexpensively, but also in absolute confidence. The cost and simplicity of the RocketVault appliance, and the focus of Intradyn on the needs of SMBs, has enabled Synapse2 to extend its managed services offering and to develop a service to compete with those previously available only to the enterprise customer.”

Other Partner Quotes:

“Intradyn’s RocketVault meets the needs of our Gramm-Leach-Bliley (financial) and HIPPA (healthcare) customers, both of which require secure, offsite data backup,” said Kurt Lange, VP of operations, US Internet, Minnetonka, Minnesota. “US Internet has partnered with Intradyn so we can be the ‘go-to’ host ISP for customers that must comply with either GLB or HIPPA regulations. With the proliferation of digital records, the increasing use of high-speed Internet, and now a simple, reliable backup process via Intradyn’s RocketVault appliance, any business can now benefit from a solution like this.”

“The RocketVault solution from Intradyn has enabled us to provide a cost-effective, offsite storage solution to our clients,” said Pam Snyder, EVP of sales, Absolute!, Minneapolis. “Finally, we can offer our SMB clients an affordable, reliable, remote storage option that can also be incorporated into a disaster recovery strategy for their data.”

“Plain and simple, we know of no other backup solution that is as feature-rich and affordable for our customer base of small and midsized businesses here in Ohio,” said Matt Linder, managing partner, Essential Solutions, Van Wert, Ohio. “People get it, and they want it!”

“Intradyn’s Certified Managed Service Provider program is a key step for us in helping our clients develop a successful data recovery strategy,” said Roger Robinson, president, Global Continuum, St. Cloud, Minnesota. “They can now be confident their offsite data storage will be safe and secure, for minimal cost.”            

RocketVault™ Description, Benefits, and Restore Capabilities:

The RocketVault™ backup appliance is an automated, unattended data protection solution. The user simply plugs it in, does a one-time setup, and the backup and archiving appliance runs itself. It is specifically designed to address today’s growing concerns about secure protection of mission-critical business data, which increasingly includes even the smallest of businesses. (For more information about the product, please see: http://www.intradyn.com/rocketvault.)

The main benefits of the RocketVault™ Backup & Archiving Appliance – whether used by itself or in conjunction with the offsite backup service of an Intradyn partner – are:

• An easy-to-use, all-in-one solution – a true appliance, with no integration necessary.

• Disk-to-disk backup technology does away with the unreliability of tape.

• An automated, affordable solution requiring no human intervention after a simple

setup – eliminating many backup problems or shortfalls due to human error.

• Does active or “live” backup – no system shutdown necessary.

• Provides both onsite and offsite backup, with AES 256-bit encryption.

As with any backup technology, the capability to restore is the main point. The RocketVault™ appliance, in its latest version 2.1 iteration, covers the gamut of restore capabilities:

• Full restore for disaster recovery purposes – for example, an entire Exchange Server mail store,

or a full SQL Server database.

• Instant file restore, at network speeds, of any file on any computer in an entire company.

• Mailbox-level restore in Exchange – any mailbox in a company’s system – and even individual

message-level restore (with optional Exchange agent).

Availability & Pricing

The RocketVault™ secure offsite data backup service is available now, from a growing service provider network in the U.S. and elsewhere. (Further information and an inquiry form for potential partners is available at http://www.intradyn.com.) Although the RocketVault™ service offers major benefits beyond other online backup services on the market, pricing for it is typically comparable to, or even lower than, the other services. Pricing is generally stated in gigabytes (GB) of data to be backed up. Each of Intradyn’s service provider partners sets its own pricing and optional services.

About Intradyn: Intradyn Inc. is a software firm with a broad portfolio of data protection and preservation appliances and software solutions, offering enterprise-class functionality at prices affordable to small and midsized businesses (SMBs). Founded in 2001 and based in Eagan, Minnesota, Intradyn designs its products to address the key issues facing smaller businesses today: IT complexity and affordability. It originally introduced the RocketVault™ Backup & Archiving Appliance in July 2003, and later that year won a “Best of the Tests” award from Network World magazine. The company’s other products include (1) the BackAgain™ family of data protection software for Windows environments, which includes optional agents for “live” Exchange and SQL Server backup (also available with the RocketVault appliance); and (2) the ComplianceVault™ Email Archiving & Retrieval Appliance, which helps companies affordably comply with such rules as the SEC’s email retention and availability regulations. The company sells its products both in the U.S. and internationally through a growing network of resellers and partners, now numbering more than 90. For more information, please visit http://www.intradyn.com, or call 651-203-4600.

Press contact for Intradyn Inc.

Tony Keller, S&S Public Relations

719- 634-8279

tony@sspr.com

Intradyn™, RocketVault™, BackAgain™, and ComplianceVault™ are trademarks of Intradyn Inc. Microsoft, Windows, Exchange, and SQL Server are trademarks of Microsoft Corporation

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Gary Doan
INTRADYN
651 203-4600
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