(PRWEB) December 16, 2004
BURGER KINGÂ® has made its product line more attractive and improved customer service through modern entertainment and information technology.
Scala Inc. (http://www.scala.com), the leading provider of digital signage control software, today announced the installation of InfoChannelÂ® as BURGER KINGÂs digital signage software solution.
BURGER KINGÂ® Deutschland has equipped its restaurants with plasma displays and interconnected its individual restaurants via a communications network. With its very own TV channel, the ÂKing ChannelÂ, and a digital menu board, BURGER KINGÂ® has not only made its product line more attractive but also improved customer service through modern entertainment and information technology.
Thanks to the new digital menu board, guests receive product information and prices through a combination of video, moving product images and animated texts of unique high-resolution quality. The digital menu board not only enhances the colored display panels by changing the information according to the time or day of the week but also displays the product line with greater visual impact, intensity and appeal.
The use of state-of-the-art technology is also unique. Up-to-date campaigns, daily product offers, and individual customer loyalty measures from the individual BURGER KINGÂ® restaurants can be displayed with the benefits of real-time management. Within minutes, the media-broadcasting center can update the content throughout Germany.
As it applies to ÂKing ChannelÂ, a BURGER KINGÂ® proprietary TV channel, the entertainment program can be customized in an up-to-date manner to suit the varied interests of the guests. Guests are informed of current trends in music and cinema as well as the latest hot tips for DVDs and video games. In addition, brand loyalty is reinforced by the familiar commercials. "The new offer of 'infotainment' and the attractive menu display are generally well received by our guests. Young people are especially enthusiastic", says Heinz-Peter Dickes, development director at BURGER KINGÂ® Deutschland.
Two examples are the advertising campaign with football star Oliver Kahn, and the charity initiative for RED NOSE DAY. In conjunction with the BURGER KINGÂ® customer magazine "KingMagazin", the result is a unique campaign for successful branding. BURGER KINGÂ® is completely committed to this new solution, as shown by the length of the project, which is scheduled to last three years. BURGER KINGÂ® will equip each new restaurant with the new technology from the outset.
BURGER KINGÂ® has opted for a high-quality complete solution. Plasma Displays, modern, high-performance hardware, network connections and high-quality software, combined with attractive content that meets our high standards, have made their appearance in the restaurants. BURGER KINGÂ® decided to select the full service provider ict AG Aachen with its multimedia system solution "ic-vision", the plasma display maker NEC and the PC manufacturer Fujitsu Siemens Computers. The plasma displays are described as very convincing with excellent picture quality and a unique sharpness of detail. InfoChannelÂ® from Scala Broadcast Multimedia is employed in the creation of daily menu content and message distribution throughout the BURGER KINGÂ® network.
In just three months, BURGER KINGÂ® has installed the ic-vision solution with NEC 42VP4 Plasma Displays in over 370 restaurants. The menu board solution has been combined with the network of the proprietary TV channel, the "King Channel". Thus, by the end of June 2004, a total network of over 660 installations was operating with the ic-vision solution at 400 sites in Germany. Thanks to the high quality and flexibility of the system, it can be extended to other European countries at any time.
ict AG Aachen has assumed the responsibilities of general contracting, coordinating, operating and servicing for two of the largest digital networks for the point-of-sale/point-of-information market throughout Germany. The network bridges the distances from the media-broadcasting center to the individual branch restaurants via satellite or DSL.
Central media broadcasting makes it easier to update the contents of the menu board and the proprietary TV channel "King Channel", and also facilitates control and maintenance. Every morning, all the devices log onto the media-broadcasting center at ict AG in Aachen. The devices from Fujitsu Siemens Computers send information indicating the present contents and the currently displayed data and system data on the PCs. The media-broadcasting center can then update and coordinate the contents when necessary. The menu boards with their plasma displays employ complete remote control and remote maintenance support. This guarantees continuous control of the entire network and makes it possible to forestall potential disturbances.
"Through joint development of the system with Scala Broadcast Multimedia, Fujitsu Siemens Computers and NEC Deutschland, we are able to provide detailed control and management of the entire network for BURGER KINGÂ®. Such information is essential for operating networks of this size", explains Markus J. Deserno, CEO of ict AG Aachen.
About Scala, Inc.
Scala, Inc. (http://www.scala.com) pioneered the industry of digital signage in 1987, and is today headquartered near Philadelphia, Pennsylvania, with operations in California, the UK, Germany, The Netherlands, Norway and Japan. As flat panel and networking technologies catch up with Scala's vision, Scala finds itself with over a 15-year head start, helping it to win some of the largest digital signage engagements and most respectable partners in the industry. Companies that are standardizing their digital signage equipment on the Scala InfoChannelÂ® 3 platform include Tesco, Best Buy, T-Mobile, ShopRite, ASDA (Wal*Mart UK), Virgin MegaStore, Bloomberg, Kiwi, Azizia-Panda Supermarket, McKee Foods, Burger King, Muvico, Warner Brothers Movie World, RaboBank, Nedbank, Santiago Airport, Dubai Airport. A network of over 250 Value Added Resellers across the globe offer Scala InfoChannelÂ® solutions, and constitute our sales and support force that extends to every continent but Antarctica.
Richard F. Trask
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