Orasi Software Announces Major Advancements For Capturing Voice Of The Customer With Ideascope Professional

IdeaScope helps organizations manage customer and stakeholder feedback for product ideas and enhancements, website and eCommerce applications, customer and field advisory boards and more. By providing a continuous feedback loop with all stakeholders using IdeaScope, companies are significantly improving adoption rates and long-term customer loyalty for their product, program or service offerings.

(PRWEB) December 20, 2004 -- Orasi Software today announced the availability of IdeaScope ProfessionalTM, its web-based feedback management system. The system enables organizations to proactively elicit, prioritize and centrally manage feedback from customers and stakeholders. IdeaScope changes the way companies make decisions by putting the voice of customers at the heart of the product planning and management process.

Significant enhancements to IdeaScope Professional include:

- Introduction of category functionality, allowing the product manager to group and filter sets of like ideas.
- Availability of IdeaScope AnywhereTM, IdeaScopes web services interface that integrates extensive front and back-end functionality of IdeaScope. Integrating IdeaScope into a companys website or software application enables organizations to easily gather product ideas and/or enhancement requests from their customers without ever having to switch to another application.

IdeaScope helps organizations manage customer and stakeholder feedback for product ideas and enhancements, website and eCommerce applications, customer and field advisory boards and more. By providing a continuous feedback loop with all stakeholders using IdeaScope, companies are significantly improving adoption rates and long-term customer loyalty for their product, program or service offerings.

According to Nick Kavadellas, president and CEO of Orasi Software, IdeaScope is especially advantageous for organizations that develop customer-facing applications, which drive their business and ultimately their companys revenue. IdeaScope Professional combined with IdeaScope Anywhere enables organizations to provide proactive customer touch points within a website or an application. These touch points give organizations the ability to continuously gather valuable feedback in order to more effectively drive product planning and development decisions."

IdeaScope Professional which includes IdeaScope Anywhere starts at $9,995 for an annual subscription.

IdeaScope System Requirements
Since IdeaScope is offered as a hosted service, the requirements to use the system are minimal. The IdeaScope Manager requires Microsoft IE 6.0 and Acrobat Reader 5. Participants and advisors require Microsoft IE 5.5 or higher.

About Orasi Software, Inc.
Founded in May 2002, Orasi enables organizations to gather and prioritize feedback for customer-driven product development and large scale software implementations. The company's proprietary applications and vendor technologies enable organizations to improve the product development lifecycle. Orasi Global Services, a division of Orasi Software, helps clients manage and deliver the highest quality products through training and services that support best-of-class technologies for enterprise product management, enterprise testing and performance management. To request specific details about IdeaScope, email info@orasi.com, call 678-819-5300 or visit www.orasi.com.

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