Jersey law firm looks to overseas transcription and home working
Leading Jersey-based law firm Viberts is implementing a workflow reengineering project which will see dictation routed for overseas transcription, home working and an improvement in fee-earner to secretary ratios. As part of the extensive initiative Viberts registered trust company Vivat Trust & Corporate Services Ltd" will also become the first trust company in the UK to use digital dictation workflow technology.
(PRWEB) May 26, 2004 -- Leading Jersey-based law firm Viberts is implementing a workflow reengineering project which will see dictation routed for overseas transcription, home working and an improvement in fee-earner to secretary ratios. As part of the extensive initiative Viberts registered trust company Vivat Trust & Corporate Services Ltd" will also become the first trust company in the UK to use digital dictation workflow technology.
Viberts is planning to gradually reshape internal working culture and improving work sharing via the BigHand Digital Dictation System and its unique secure and legally focused" workflow engine. The firm expects profitability to improve as a result of the initiative and to be able to offer secretaries a more varied and fulfilling workload.
Rose Colley, Viberts Managing Partner, commented:
At recent Managing Partner conferences all everyone talks about is digital dictation workflow, and this led to our initial interest.Success as a law firm can lead to office space limitations and burgeoning secretary to fee-earner ratios, and we saw instantly how digital dictation could help to confront these issues."
The BigHand system in particular is very legally focused and addresses security and cultural issues – something we found lacking in other products. It makes a quite complicated reengineering process look very simple. Even at this early stage we foresee being able to route dictations overseas, stationing secretaries at home if required, and easing the burden on our head office overall."
Viberts assessed the main dictation products available and found BigHand software offered the most logical and legally specific workflow. BigHand workflow technology was also the most secure system overall, unlike some central folder ‘satellite systems on the market, ensuring transcription has 100% failsafe protection while sent remotely.
Jensen Nixon, IT Manager at Viberts, stated:
The workflow engine offered by BigHand is unbeatable. It is simple, efficient, secure, and legally-focused plus there are integration options as we begin to become more sophisticated in our use of it."
Most importantly, we have peace of mind. Our research uncovered the fact that BigHand have the highest number of digital dictation projects in the UK by a factor of three. There maybe some new players to assess, but the fact remains you just cannot get BigHands level of expertise, experience or support anywhere else."
Viberts is also upgrading their whole IT infrastructure to ensure that remote and home working is seamless and secure. This sees BigHand cooperating with Itex (Jersey) Limited. Client Relationship Manager, Jane Gregory, from Itex (Jersey) Limited commented:
"We were delighted to cooperate with BigHand. We have managed the upgrade of Viberts current network and server infrastructure to ensure they can push forward with innovative projects such as home or remote working.These modern systems will provide a secure and reliable platform to enable the implementation of additional new applications to support the business in 2005 and beyond."
Viberts
Originally founded in the 1930s, the current legal practice has more than doubled in size over the past five years. At the same time it has developed its various areas of expertise.
Viberts today specialises in the following areas of law:
• Litigation, including asset tracing and freezing, personal injury, general commercial and private client disputes.
• Family Matters, including divorce, child abduction, financial settlements and other family related matters.
• Estates, including wills, probate and estate planning.
• Property Transactions, including sale and purchase of Jersey property, commercial leases and housing law advice.
• Commercial, including loan securitisation, trust law and company/partnership advice.
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